Specialist in Accident Benefits

About the job

What to expect

• You independently and solution-orientedly handle complex benefit cases in the accident insurance (UVG) and supplementary accident insurance (UVGZ) sector
• You communicate and negotiate with policyholders, insured persons, doctors, patient representatives and other social and private insurers
• You draft demanding correspondence including rulings and conduct telephone conversations on an equal footing
• You work closely with our medical service
• You actively shape positive change - with curiosity and your constructive manner

80-100%, Winterthur / Smart Working

Shape your future - together with us!

Every success story begins with believing in yourself.

At AXA, we believe in the potential of our employees. We create an environment where you can grow - professionally and personally. You achieve this with flexible working models, a culture of trust and work-life balance. Because we know: only those who feel comfortable can unfold their potential.

In the Customer Operations area, we shape the individual experiences of our customers in the event of claims and benefits. They are at the centre with us and together with them we find the right solution. This way, we ensure the highest customer satisfaction with our customer-first mentality.

What we offer you

We are convinced: satisfied employees deliver the best performance. That is why we invest in benefits that offer tangible advantages - beyond the usual.

Flexibility and freedom: Smart Working (flexible working model), annual working hours, 5 weeks holiday (6 weeks from age 50), holiday gift 2 weeks every 5 years, holiday purchase up to 10 additional days per year

Job and family: family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, childcare subsidies, company family allowances, days off for caring for relatives and in challenging personal situations

Pension and insurance: attractive pension fund with extensive supplementary benefits including optional savings plans, up to 30% discount on insurance products

Flexible benefits: AXA Shareplan (employee participation), CHF 500 annually on the Swibeco benefits platform, discounted lunch or lunch card, Smart Working allowance CHF 200 per year

Mobility: reimbursement for half-fare card, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA loan bicycles

Healthy balance in everyday work: free check-ups, annual health weeks, diverse exercise offers (online/offline), massage offers, relaxation rooms, employee care, online health portal, various seminars/events on health prevention & mental health

Development: 3 days individual learning time, free coaching, wide range of learning & development opportunities, financial support for further education, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on various topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days time for voluntary work (environment & social)

Your future workplace

Pionierstrasse 3, 8400 Winterthur

Apply now!

Do you have questions or further concerns? Diana Carbognin is happy to assist you by email.

More information about the application process can be found here .

Diversity and inclusion are close to our hearts at AXA

Openness, respect and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process.

If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the recruiting team at any time.

Learn more

About AXA

At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive working environment that inspires, encourages and promotes you. With a culture characterised by collaboration on an equal footing, trust and diversity. With our modern working conditions, we want to consider the needs of our employees and give you the space to develop your strengths, take responsibility and engage in the team for new ideas. This way, you can develop personally and shape the world of tomorrow with us - by protecting what really matters.

Would you like to learn more about AXA as an employer and dive deeper into our working world? Then you are exactly right on our career page !

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We look forward to your application!

For administrative and data protection reasons, only complete application dossiers (CV, certificates, references etc.) uploaded via the online application link will be considered.

We cannot consider applications for this position via recruitment agencies.

What to expect

• You independently and solution-orientedly handle complex benefit cases in the accident insurance (UVG) and supplementary accident insurance (UVGZ) sector
• You communicate and negotiate with policyholders, insured persons, doctors, patient representatives and other social and private insurers
• You draft demanding correspondence including rulings and conduct telephone conversations on an equal footing
• You work closely with our medical service
• You actively shape positive change - with curiosity and your constructive manner

What you bring

• Commercial or equivalent training with experience in the insurance industry
• Solid expertise in accident insurance - or the willingness to deepen it quickly
• Empathetic and team-oriented personality, who works independently and reliably
• Basic medical knowledge is a must
• You communicate confidently in German - French and English are a plus
• And: You have humour, drive and a desire for change

What you bring

• Commercial or equivalent training with experience in the insurance industry
• Solid expertise in accident insurance - or the willingness to deepen it quickly
• Empathetic and team-oriented personality, who works independently and reliably
• Basic medical knowledge is a must
• You communicate confidently in German - French and English are a plus
• And: You have humour, drive and a desire for change