Specialist in Outreach Family Work

About the job

Uster, the third largest city in the canton of Zurich, is a dynamically growing city in the Zurich metropolitan area with around 38,000 inhabitants and is known as an innovative regional centre.

Around 5,000 young children aged zero to four live in Uster. The Early Childhood Office is responsible for the Early Promotion concept of the city of Uster. One measure within the framework of the concept is the implementation of the pilot project "Outreach Family Work" from 2027 to 2029. The pilot project addresses one of the biggest challenges in early promotion: parents can be given access to support services very early and with low barriers. Children from vulnerable families can be identified and supported early.

To implement the project, we are looking for a specialist in outreach family work on a fixed-term basis for the duration of the pilot project. The most important success factor for the project is finding the "right" person. We are looking for someone who wants to implement the pilot project with great motivation and is prepared to commit to the three-year pilot period. The earliest possible start date is 1 January 2027.

Specialist in Outreach Family Work 40%

Your main tasks

• You inform and support vulnerable families with young children
• You build trust with parents and ensure a continuous support chain up to kindergarten
• You anchor the pilot project within the range of services
• You work closely with referring agencies and mediate in complex case situations
• You work closely with cultural ambassadors and build intercultural bridges
• You conduct surveys and initiate quality development processes
• You continue your education and make use of supervision

What you bring

• You have a degree in social work/social pedagogy or an equivalent qualification
• You are aware of risk and protective factors in early childhood development and have a specific sensitivity to the particularities surrounding birth
• You are socially competent, empathetic, resilient and communicative
• You know the counselling, support and funding services of early promotion
• You have experience in the promotion and protection of young children and are familiar with the Swiss child and youth welfare system
• You are networked and act cooperatively
• You work reflectively and are skilled in transcultural communication

Your contact person

Jana Dubach
Head of Early Childhood Office

044 944 76 94