Yousty AG
Zürich
2 months ago
Customer Service Employee 50-100% | Part-time Possible
- 04 March 2026
- 50 – 100%
- Zürich
Job summary
Join yousty.ch, bridging young people and businesses in Switzerland. This role offers a fulfilling part-time opportunity in a supportive environment.
Tasks
- Support and assist our SME customers via email, phone, and chat.
- Onboard new clients and advise existing ones for satisfaction.
- Ensure quality in customer satisfaction and profile management.
Skills
- Several years of experience in customer service or success roles.
- Structured, independent, and reliable working style required.
- Strong customer orientation and clear communication skills needed.
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About the job
With yousty.ch we bring young people and training companies together and make an important contribution to vocational education in Switzerland.
For our team, we are looking for an experienced, service-oriented personality who brings calm, structure, and passion – ideal for a part-time solution alongside family & career.
Your tasks:
- Support and assistance for our SME customers (email, phone, chat)
- Onboarding of new customers and consulting of regular customers
- Responsibility for customer satisfaction and service quality
- Quality assurance of company profiles and new listings
- Administrative tasks & collaboration in the customer service team
What you bring
- Several years of experience in customer service / customer success
- Structured, independent, and reliable working style
- High customer orientation and clear communication
- Digital affinity (CRM, MS Office, etc.)
- Very good German, French is an advantage
Applications from mothers with professional experience who want to use their know-how in a meaningful part-time role are especially welcome.
What we offer
- Family-friendly part-time position with responsibility
- Meaningful work with social value
- Young, appreciative team & flat hierarchies
- Modern office directly at Zurich main station
If this suits you, then apply to us today!
