Reception/Customer Service Employee / 60% Tuesday-Thursday (m/f/d)

About the job

We are OFFICE LAB AG - a partner for workplace solutions. With a variety of our own workspaces in Switzerland, we offer co-working spaces, team offices, meeting and conference rooms, as well as professional support in developing individual workspace concepts. For the first-class care of our customers and guests, we are looking for a reception/customer service employee at 60% capacity from Tuesday to Thursday at our location in Baslerpark in Zurich-Altstetten.

Tasks

You are the hub of our professional, friendly, and reliable reception. You are the first point of contact and the business card of our company in direct contact with our customers, guests, and interested parties, representing our services. Your main tasks include:

• Reception and welcoming of members, customers, guests, and interested parties
• Point of contact for general questions
• Telephone and personal information for standard inquiries
• Care and forwarding of guests
• Ensuring a tidy reception area
• Support with customer onboardings
• Acceptance, recording, and forwarding of mail and parcels
• Checking meeting rooms and communal areas
• Reporting defects or technical problems
• Support during viewings and trial days
• Support with general administrative tasks
• Maintenance of simple lists and overviews
• Checking consumables and reporting reordering needs
• Support with smaller meetings and events

Qualifications

For this role, we are looking for a service-oriented personality who enjoys working in an organised manner and is confident in contact with different people.

• Experience in reception, customer service, sales, or a comparable function
• Strong communication skills and enjoyment of personal as well as telephone customer contact
• Organisational talent and a careful, reliable working style
• Friendly, professional appearance and a pronounced service understanding
• Confident handling of common office and communication applications
• Willingness to regularly work from Tuesday to Thursday at 60% capacity

Application

We look forward to receiving your application via this job posting.