Customer Service Clerk

About the job

Company Description

For nearly 30 years, sd Gebäudeunterhalt AG has managed buildings and properties in facility services in Central Switzerland as well as in the cantons of Bern, Solothurn, Aargau, Baselland and Zurich, with over 100 employees (including apprentices).

We ensure clean buildings, well-maintained surroundings, and functioning technology on the properties entrusted to us.

Job Description

As the first point of contact, you are the friendly face and voice of our company. You ensure that the concerns of our customers and employees are handled efficiently and that everything runs smoothly behind the scenes.

Your Tasks

• Personal, telephone and written support of our customers
• Receiving, coordinating and processing customer requests
• Supporting our building maintenance staff with administrative and organisational tasks or incoming faults
• Organising and coordinating craftsmen as well as scheduling appointments
• Administrative support for our management and department heads
• General office and correspondence work as well as participation in day-to-day business

Your Profile

• Commercial basic training or training in retail with business school or a comparable qualification
• Several years of experience in customer service or a similar administrative role is an advantage
• Enjoyment in dealing with people and a strong service orientation
• Independent, structured and reliable way of working
• Organisational talent and the ability to keep an overview even in hectic situations
• Very good German language skills, both spoken and written
• Good user knowledge of MS Office programmes

We Offer

• A varied and responsible position in a family environment
• Modern work equipment and contemporary IT infrastructure
• Performance-based employment and fair employment conditions
• Training opportunities and development prospects
• Supportive, collegial team and short decision-making paths

Contact

Do you have questions? Contact person: Denise Schmid, HR Assistant, E-mail: jobs@sd-gu.ch.