Account Manager ICT (m/f/d)

About the job

"Our employees make the difference". Vision Inside was founded in 2004 and is a people-focused, digital company for Smart Building, Security, Cloud, Work Smart and Infrastructure. Currently with over 90 employees, including 14 apprentices, we operate nationwide at four locations in Switzerland and promote future-oriented collaboration. This is also reflected in the award as Swiss Employer of the Year. We live a team spirit where every individual commits to the success of the company. Technologically, we always stay up to date, boldly test innovative solutions and accompany our customers to a smart goal and beyond.

We are looking for new motivated team members to expand our team. Be part of our digital journey at the Wetzikon location.

How you get involved

• Responsibility for your own customer portfolio
• Building and maintaining long-term customer relationships to ensure customer satisfaction and strengthen customer loyalty
• Active identification, development and closing of sales opportunities with existing and new customers as well as continuous expansion of the customer portfolio
• Advising customers on modern ICT solutions in the areas of Cloud, Security, Modern Workplace and Infrastructure
• Conducting regular customer meetings to monitor progress, satisfaction and usage of products or services
• Development of digitalisation, cloud and security strategies
• Close collaboration with engineering and project management
• Supporting customers in the introduction of new technologies, training and identifying upselling and cross-selling opportunities
• Preparation of offers and solution concepts
• Support in marketing and customer events

What you bring with you

• Several years of experience as an Account Manager ICT, Customer Success Manager or ICT Consultant
• Long-standing professional experience in the ICT environment
• Very good communication and presentation skills
• Experience in identifying customer needs and building long-term customer relationships
• Sales flair as well as enjoyment in developing sustainable customer relationships and business opportunities
• Good understanding of the Microsoft 365 ecosystem (Teams, SharePoint, Copilot, Intune, Entra ID, Azure Infrastructure)
• Good understanding of security, network and backup strategies
• Experience in customer success management or customer support
• Team player with the ability to collaborate with various departments to develop customer-specific solutions
• Independent, reliable working style, negotiation skills and ability to operate in a dynamic environment

What you can expect

• Great place to work: Vision Inside is a company with strong values
• Great team culture: You will be part of an upbeat, dynamic and helpful team that interacts openly, directly and with trust
• Modern tools and systems: We support automations, cloud products and keep pace with the development of modern IT systems
• We live flat hierarchies and short decision-making paths
• Beautiful open office spaces and modern workplaces/resources, but also the possibility for regular home office
• Attractive employment conditions and development opportunities, cool company incentives and benefits
• Certified Microsoft Solution Partner and twice Microsoft Partner of the Year
• Last, but not least: 1st place and 3rd place Swiss Employer Award

Interested?

Then send us your application documents. We look forward to hearing from you!