Sales Back Office Clerk 80 - 100 %

About the job

Sales Back Office Clerk 80 - 100 % WEBSTAR, headquartered in Zurich, optimises and accelerates the flow of goods. With diverse assortments, we are at the pulse of the markets – through intelligent logistics and independent advice, we support our customers. Around 25,000 items are available from our warehouses in Dielsdorf and Effretikon. We supply our B2B customers with products from the areas of hygiene and consumables, medical and care products, kiosk and shop items as well as fun food services. As a successful and agile family business in its 5th generation, our core competencies are customer proximity and flexibility. We have been brisk and friendly for over 150 years. Together with team spirit and independence, this leads to healthy growth. The WEBSTAR group today employs nearly 400 staff at various locations in Switzerland. Due to retirement, we are seeking a replacement for our sales back office team in Dielsdorf from 1 November 2026 or by arrangement, a Sales Back Office Clerk. Your tasks

• Telephone customer support in German and French (Italian an advantage)
• Receiving, recording and processing customer orders by phone and e-mail
• Independent handling of product and availability enquiries, shipment tracking as well as customer complaints
• Maintenance and updating of customer master data and customer-specific conditions
• Coordination and clarification of customer concerns with internal and external interfaces, especially sales, purchasing, warehouse, transport/logistics and accounts receivable
• Flexible participation in organisational and administrative tasks within the sales back office

Your profile

• Commercial training or similar function in trade
• Interest and/or experience in administrative work
• Very good German and good spoken French skills, Italian skills an advantage
• High service and customer orientation
• Reliable, team-oriented, service-minded, resilient, quality- and duty-conscious

We look forward to receiving complete application documents.
Applications by post and from recruitment agencies will not be considered. Good to know Free parking Purchase discounts on over 25,000 items Support for professional development Flat hierarchies, fast decision-making processes Above-standard social benefits Various discounts Sports-friendly training company Employee events Workplace E. Weber & Cie AG
Industriestrasse 28
8157 Dielsdorf Apply now