Employee / Staff Member Asylum Care (80-100 %)

Employee / Staff Member Asylum Care (80-100 %)

Your Tasks

• Independent management of reception and telephone service
• Contact person for asylum seekers and refugees, ensuring communication and orientation
• Reliable incident reporting, journal keeping or reporting
• Provision of 7/24h shift work with surcharge payment and willingness to undertake assignments in various cantonal accommodations if required
• Active promotion of respectful and peaceful interaction in the accommodation as well as initial integration steps
• Ensuring safety for the public, employees and asylum seekers and refugees
• Intervention in conflicts and crisis intervention through de-escalation, taking self-protection into account
• Compliance with and implementation of house rules and other regulations, especially in the areas of safety and hygiene through rounds, conversations and inspections
• Perform cleaning work in protected areas

Your Profile

• Apprenticeship or equivalent training of at least 3-4 years
• Specialist further training
• Good IT application skills (Word, Excel)
• 3 years of professional experience
• Loyalty and transparency
• Respect for human dignity and integrity regardless of origin, religion or gender etc.
• Maintaining professional closeness and distance
• Good oral and written German skills (at least level B2)
• English skills
• Other foreign language skills are an advantage

Our Offer

• A demanding, largely independent activity within a team
• A dynamic environment where you can make a significant impact
• Pleasant and collegial working atmosphere
• Working conditions and social benefits according to cantonal guidelines
• Fixed-term for 1 year with option for extension

Interested?

Your Work Environment

We look forward to receiving your application, which you should submit online via the application tool.

For further information, the following persons are happy to assist you:

Sandro Vescovi, Head of Accommodation & Care, +41 41 594 27 32
Titus Rüedi, Head of Transit Station, +41 41 594 51 67
Yvonne Mandri-Bossart, HR Specialist, +41 41 594 57 26

More vacancies at: www.zg.ch/stellen