Dispatcher Bio-waste / Special Tours

About the job

Dispatcher Bio-waste / Special Tours

ERZ, with around 1,000 employees, is one of the largest service departments in the City of Zurich and operates in an exciting environment at the cutting edge. We are modern, down-to-earth, open-minded, all on first-name terms and want to make a difference. Together we are committed to a clean, innovative and sustainable Zurich.

ERZ stands for diversity and mixed teams.

Tasks

• You coordinate the operational daily business, schedule additional and special orders and ensure smooth operations in the event of short-term staff or vehicle absences.
• You prepare the daily orders, maintain relevant data in our systems and ensure communication and order transmission to our employees via fleet management.
• You are the first point of contact for our customers and employees, handle enquiries both by phone and in writing, and provide competent, solution-oriented advice.
• You record, check and validate services and working hours, take on invoicing tasks, approve invoices and prepare quotes for transport orders.
• You deputise for the group management during their absence and ensure the organisation and coordination of the operational daily business.

Profile

• Technical, logistical or commercial basic training (EFZ level).
• At least two years of professional experience in dispatch, logistics or a comparable operational environment as well as a good understanding of vehicle types, applications and technical requirements.
• Organisational talent with an independent and structured way of working as well as the ability to keep an overview and find pragmatic solutions even with short-term changes.
• Very good German skills (C1 level), as well as confident use of MS Office, especially Outlook, Excel and Teams; experience with digital dispatch, fleet management and ERP systems, such as SAP, is an advantage.
• Driving licence category B as well as willingness to work early and late shifts between 06:00 and 17:00 and occasional assignments outside regular working hours.

We offer

• Generous mobility contribution
• Meal allowance
• Equal pay
• Above-average social benefits
• Thorough induction into your role
• A modern, down-to-earth and future-oriented working environment
• Maternity leave: 16 weeks paid
• Paternity leave: 20 paid days
• Three days care for your sick child without deduction from holiday
• Development opportunities through the municipal education offer
• ERZ Sports Club

Interested?

For further information, Joanne Kim from Human Resources is happy to assist you at Tel. +41 44 417 77 78. We look forward to receiving your application, which please submit online.

Reference no. 51441