Receptionist & Resident Administration (40 - 100 %)

About the job

WE - the Association for Age-Appropriate Living Wollishofen - consisting of AWH Studacker and AWH Tannenrauch - offers a true home for seniors. With great commitment and joy, our well-trained staff ensures a friendly, warm atmosphere in which we can also cater to the individual wishes and needs of our residents.

What you can look forward to

• A varied and meaningful role with a lot of personal responsibility.
• A warm, motivated and appreciative team.
• Clear work processes and digital support with NEXUS.
• A thorough introduction and individual training.
• Attractive internal and external training opportunities.
• Contemporary employment conditions and attractive social benefits.
• At least 5 weeks of holiday.
• Discounted meals.
• Offers in occupational health management.
• A modern workplace in Wollishofen with excellent public transport connections.

What you bring with you

• Completed commercial apprenticeship EFZ or a comparable qualification.
• Several years of professional experience in reception or an administrative role.
• Experience in resident administration or healthcare is an advantage.
• Good MS Office skills; experience with NEXUS is a plus.
• You work independently, in a structured and reliable manner.
• You are a service-oriented, empathetic and communicative personality.
• You enjoy working with older people.
• Very good German language skills, both spoken and written.

Your tasks

• You warmly and professionally welcome our residents, relatives and guests.
• You are the first point of contact at reception and on the telephone and answer enquiries competently.
• You independently manage resident administration (from admission through changes to discharge).
• You prepare contracts, correspondence and other administrative documents.
• You assist with invoicing and other administrative processes.
• You work closely with the Finance & Administration management and various specialist departments.
• You organise and manage office supplies.
• You support the planning and implementation of events and internal projects.
• You work with our modern resident and administration system NEXUS and ensure careful data maintenance.

What defines us

People are at the centre of everything we do, our residents as well as our employees. We live an open culture of addressing each other informally, promote personal responsibility and collaboration, and create a working environment where appreciation, trust and team spirit are a matter of course. With modern work tools, short decision-making paths and room for your own ideas, we offer you the opportunity to contribute and develop further.