AXA Versicherungen AG

ST.GALLEN

Liability Specialist: Property Damage and Construction

  • 10 July 2026
  • 100%
  • ST.GALLEN

Job summary

Join AXA in St. Gallen for an exciting challenge in claims management! Enjoy a supportive work environment with great benefits.

Tasks

  • Manage complex liability and construction claims independently and proactively.
  • Evaluate and assess situations, making informed decisions on coverage and liability.
  • Negotiate actively with clients, legal representatives, and brokers.

Skills

  • Experience in insurance or legal fields with a focus on complex claims.
  • Excellent communication and negotiation skills.
  • Customer-oriented mindset with a solution-driven approach.

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About the job

100%, St. Gallen / Smart Working Shape your future – together with us! Do you want to take on an exciting challenge in claims settlement? Then become part of our dynamic team and bring your expertise to solving complex claims! For the Eastern Switzerland region (SH, ZH East, GL, TG, SG, AI, AR, GR + Principality of Liechtenstein) we are looking for a committed and customer-oriented individual with solid knowledge in liability and construction insurance. In the Customer Operations area, we shape the individual experiences of our customers in the event of claims and benefits. They are at the centre of our focus and together with them we find the right solution. This way, we ensure the highest customer satisfaction with our customer-first mentality. What to expect Become a specialist and independently and proactively handle complex property damage claims in the areas of liability, motor vehicle and construction insurance (operational, professional and construction liability insurance as well as construction insurance and construction guarantees). You always put the needs of our customers at the centre and respond individually to their requirements Investigate and assess facts – also on site – and make well-founded decisions on coverage, liability and recourse issues Involve internal and external experts if necessary, initiate expert reports and thus ensure a correct assessment of the cases Actively negotiate by phone, in writing or in person with policyholders, claimants, legal representatives, brokers, private insurers and other internal and external parties. You check, evaluate and calculate the liability compensation owed on the basis of contracts, invoices and receipts – if necessary in cooperation with experts What you bring You have a solid foundation – either from the insurance industry or a legal education – with several years of experience in handling complex claims (liability, motor vehicle and construction insurance) You have further training (e.g. federal specialist certificate as an insurance specialist or CAS Construction Insurance Law, CAS Liability and Insurance Law, etc.) Ideally, you bring basic construction technical knowledge and contract knowledge You act customer- and solution-oriented and have an entrepreneurial mindset You have strong communication skills, negotiation skills and assertiveness You communicate fluently in German – both spoken and written – and ideally have Italian and/or English skills You are open to change and see it as an opportunity What we offer We are convinced: satisfied employees deliver the best performance. That is why we invest in benefits that offer tangible advantages – beyond the usual. Flexibility and freedom: Smart Working (flexible working model) Annual working time, 5 weeks holiday (6 weeks from age 50), holiday gift 2 weeks every 5 years, holiday purchase up to 10 additional days/year Job and family: family-friendly meeting times, 22 weeks maternity leave, 8 weeks leave for the other parent, childcare subsidies, company family allowances, days off for caring for relatives and in challenging personal situations Pension and insurance: attractive pension fund with extensive extra-mandatory benefits including optional savings plans, up to 30% discount on insurance products Flexible benefits: AXA Shareplan (employee participation), CHF 500 annually on the Swibeco benefits platform, discounted lunch or lunch card, Smart Working allowance CHF 200 per year Mobility: reimbursement for half-fare card, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA loan bicycles Healthy balance in everyday work: free check-ups, annual health weeks, diverse exercise offers (online/offline), massage offers, relaxation rooms, employee care, online health portal, various seminars/events on health prevention & mental health Development: 3 days individual learning time, free coaching, wide range of learning & development opportunities, financial participation in further training, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), engagement in communities on various topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days time for voluntary work (environment & social) Your future workplace Teufener Strasse 20, St. Gallen, Switzerland Apply now! Do you have questions or other concerns? For questions about this position, Christoph Nyffenegger, Head of Property Damage Liability & Construction, is happy to assist you by phone +41 58 215 59 33 More information about the application process can be found here. Diversity and inclusion are important to us at AXA Openness, respect and appreciation of differences and similarities are essential features of collaboration at AXA Switzerland. We want to promote equal opportunities and also remove barriers in the application process. If you need support or individual adjustments due to disabilities, neurodivergences and/or health restrictions, you can contact the recruiting team at any time at hr.recruitinggd@axa.ch. Learn more About AXA At AXA, we believe that everyone has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive working environment that inspires, encourages and promotes you. With a culture characterised by collaboration at eye level, trust and diversity. With our modern working conditions, we want to take into account the needs of our employees and give you the space to develop your strengths, take responsibility and engage in the team for new ideas. This way you can develop personally and shape the world of tomorrow with us – by protecting what really matters. Would you like to learn more about AXA as an employer and delve deeper into our working world? Then you are exactly right on our career page! Video We look forward to your application! For administrative and data protection reasons, only complete application dossiers (CV, certificates, certificates etc.) uploaded via the online application link will be considered. We cannot consider applications through recruitment agencies for this position.

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