Service Administration Specialist 100% (m/f/d)

About the job

Your tasks at Record:

In this versatile role, you take responsibility for the administration of service and maintenance contracts and ensure a smooth administrative process. Your tasks include:

• Administration of service and maintenance contracts
• Ensuring correct and timely invoicing of maintenance contracts
• Maintenance, control and further development of customer, contract and price data
• Recording, modification and management of maintenance contracts and contract conditions
• Management of price structures and administration of price lists
• Recording and updating of contract prices and article data
• Participation in the optimisation and documentation of administrative processes
• Contact person for internal departments on administrative and system-related issues
• Support in the induction of new employees
• Administrative support of the sales field service

What you bring with you:

Professional qualifications

• Completed commercial basic training with further education in the administrative or business management field
• Several years of professional experience in administration, ideally in service administration or contract management
• Very good German skills as well as good French skills (at least level B2)
• Confident handling of MS Office, especially Excel, Word and Outlook
• Experience with ERP systems and a high IT affinity

Personally, you convince through

• An independent, structured and reliable way of working
• High accuracy and pronounced quality awareness
• Analytical thinking and enjoyment of process-oriented tasks
• Strong communication skills and team orientation
• Initiative and a solution-oriented approach

Sounds exciting? Then we look forward to your application!

Record Door Automation AG (ASSA ABLOY Entrance Systems Division) | Allmendstrasse 24 | 8320 Fehraltorf | Switzerland