IT Support Specialist – 2nd Level Support

What we proudly offer:

• A safe working environment with zero tolerance for harassment.
• Open workspaces where people can be themselves.
• An inclusive community based on respect and performance.

Work location: Deloitte Switzerland, Zurich

Workload: 80-100%

Shape the digital future at Deloitte!

At Deloitte you have the opportunity to unleash your passion for IT in a dynamic environment. Our continuous growth offers you an exciting role with great potential, a team-oriented corporate culture, and state-of-the-art, future-proof working conditions. Close collaboration with colleagues from around the world enables you to build international contacts and gain global perspectives. Your expertise and innovative power contribute to mastering complex challenges and developing sustainable solutions for our clients. Become part of a network of like-minded people committed to making a positive impact on society and shaping the future.

How you can make a difference

• Manage our modern and advanced IT end-user environment
• Support your colleagues in first- and second-level user support on-site and remotely
• Maintain our Windows PCs, Macs, smartphones, conference rooms, and multimedia devices at the location
• Operate and maintain the workstations and their technical infrastructure
• Actively contribute your know-how in various IT projects

Who we are looking for

• You are an open and curious person who thrives working in a dynamic environment
• After completing your IT apprenticeship with a federal certificate (EFZ), you have gained several years (2+) of professional experience in a comparable position
• In your career so far, you have acquired solid knowledge in supporting Windows clients and Microsoft 365 as well as in handling ITIL-based ticket systems and processes
• Ideally, you have experience with hardware and software for conference rooms (e.g. Microsoft Teams Rooms and Surface Hubs)

Your team

As the newest member of an established and steadily growing team that has already made great progress in the successful collaboration between our specialist departments and IT, you will find an open-minded group with diverse colleagues who value diversity, uniqueness, and cross-project exchange of ideas. Within our IT department, you will build sustainable relationships with key stakeholders (Service Management, Service Owners, Change Delivery, and IT management). Through these relationships, you will gain a profound understanding of the administration and maintenance of IT services.

Careers at Deloitte. Choose your impact.

At Deloitte, your ideas have impact and initiate significant changes for our clients, people, and society. Your unique expertise, perspective, and individual background help us find new ways to tackle the most complex challenges, thereby improving the future of all those affected by the impact of our work. At Deloitte, you can build a career that inspires and motivates you. At Deloitte, you can truly make a difference – how, you decide.

In Switzerland, we offer industry-specific services in Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, and Tax & Legal. With nearly 3,000 employees at six locations, we serve companies and organisations of all sizes and sectors. We offer you meaningful and challenging work, a place where you can simply be yourself and continually grow beyond yourself. Benefit from our hybrid working conditions as well as wellness and parental programmes and many opportunities to network, collaborate, and learn.

Join our team and become part of a global network of like-minded people committed to making a real difference, whether on climate change or by improving the future prospects of 100 million people by 2030. Curious about your opportunities and possibilities at Deloitte? Visit us at www.deloitte.com/ch/careers .

How to apply

We look forward to hearing from you! Please click "Apply now" to submit a complete application including CV, cover letter, references, and certificates.

If you have any questions, please contact Nidhi at talent@deloitte.ch .

* All qualified applications are considered equally regardless of factors such as ethnicity, skin colour, religion, gender, sexual orientation, gender identity, nationality/origin, age, or disability, in accordance with applicable laws. Studies show that women are less likely to apply if they do not meet all criteria, but please do not hesitate – apply today anyway.

We do not accept applications for this position via recruitment agencies.

© 2026. For further information, please contact Deloitte AG. Deloitte AG is an equal opportunity employer.