Reception and Administration Clerk

About the job

As a Reception and Administration Clerk, you are at the heart of the action: you welcome our customers, manage the telephone switchboard, and ensure that enquiries are in good hands. You prepare quotations and orders and support various departments in their daily administrative tasks.

Do you enjoy contact with people, like organising, and keep an overview even when things are happening simultaneously at reception and on the phone? Then a varied role awaits you at Heitzmann. We look forward to getting to know you.

These are your tasks

• Preparing quotations and orders for Heitzmann AG & SA
• Friendly and competent management of the telephone switchboard
• General reception duties
• Handling customer enquiries
• Maintaining the address database
• Creating and maintaining statistics
• Further developing the Opacc operating system
• Improving, developing, and supporting processes and workflows
• Cross-departmental all-rounder for customer service and production-trade-logistics

What you bring with you

• You have a commercial basic education or similar.
• You are proficient and confident in using MS Office programmes, ideally with knowledge of Opacc.
• You have experience in direct customer contact and enjoy it.
• You have a strong customer orientation – even when things get hectic.
• You write and speak German with style and confidence.
• You are a team player; you bring ideas that challenge, delight, and help us progress, and a respectful approach to colleagues is natural to you.
• You like to get involved and are a determined optimist with a can-do attitude.

What you can look forward to at Heitzmann

• A varied range of tasks with customer contact
• Attractive employment conditions
• Free parking or 200 metres from the station
• Modern workplace with top infrastructure
• Appreciative company culture and great staff events

You will be welcomed by a motivated team and a family-like working atmosphere. You will be well and purposefully introduced to your new tasks.

If you have any questions about this position, please contact Nadine Müller, Team Leader Administration:
Telephone 041 499 61 61