14 hours ago
Head of Operations Rapport Zurich 100% (m/f/d) - Our teams are looking for reinforcement immediately or by arrangement!
- 21 April 2026
- 100%
- Permanent position
- Kloten
About the job
We are looking for a
Head of Operations Rapport Zurich 100% (m/f/d)
Your area of responsibility
- Operational management of the Rapport team in the Zurich metropolitan area with around 20 employees
- Central contact person for our customers as well as competent representation of Rapport in daily business
- Operational support on site in case of personnel bottlenecks (holiday and sick leave replacements)
- Implementation and coordination of administrative and organizational tasks, including recruitment & onboarding, presentations, evaluations & reporting as well as sustainability & innovation
- Close cooperation with the Head of Rapport (based in Geneva) and active participation in the further development of the customer portfolio
Your profile
- Every guest experience should be unique – our guiding principle is both motivation and aspiration for you
- Completed training at a hotel management school as well as 2-3 years of professional experience in 4-/5-star hotel industry (administration, front of house) or a comparable qualification with corresponding practical experience
- Leadership personality with healthy self-confidence as well as a professional and confident appearance
- Linguistic fluency in spoken and written German and English (level C1/C2)
- Structured, independent and reliable way of working
- IT affinity and confident MS Office skills
Enrich our team with your personality, make your first impression – we look forward to receiving your application documents.
Your benefits
- Diverse development and career opportunities - also internationally
- Modern learning & development program for the internal training and further education of our employees
- Support for external further training
- Family-friendly and regulated working hours* (Mon to Fri, no weekend / evening work)
- Part-time positions are possible at all levels with us
- 16 weeks maternity leave / 2 weeks paternity leave (above statutory compensation level)
- Purchase of vacation credits with generous employer contribution
- Home office option and free parking spaces for our employees in the service centers
- Certified as a Friendly Workspace since 2015 for systematic occupational health management
- Above statutory accident coverage
Your application
For questions about the recruitment process, Lydia Simon, HR Business Partner, will be happy to provide information.
Who we are
With the sector-specific brands Eurest, Scolarest, Medirest, Eurest Services, Rapport Guest Services, Compass Consulting and Compass Catering, we, Compass Group (Switzerland) AG, are active in corporate catering, event catering as well as in the area of reception desk and hospitality services. As a member of Compass Group PLC, the world’s leading company in the foodservice sector – with over 580,000 employees in about 30 countries – we skillfully combine international expertise with local commitment and bring people together thanks to our passion for contemporary cuisine and creating an atmosphere of unique hospitality.
Our recruitment process
Thank you for your online application! We look at your documents with great interest, carefully review everything and then make a first selection from all applications. Afterwards, we will contact you and keep you informed about the next steps.
The steps in the personal introduction process unfold like a 4-course menu:
