Deputy Employee without Specific Professional Training in the Housing/Leisure Sector

About the job

Job Description

Job Title Deputy Employee without Specific Professional Training in the Housing/Leisure Sector

Special Working Time Requirements Irregular working hours

Organisation Supervisory Position Team Leadership Directly Subordinate Employees No Training Supervision Represented by Team Member

Orientation Objective of the Position Support customers in all necessary areas of life. A living and working environment is created that corresponds to the guiding principles of inklusia.

Legal Basis The employee is responsible for their own actions. Employment contract agreements, guiding principles, concepts and regulations of inklusia, and quality management requirements are binding.

Requirements Profile Position Percentage According to Advertisement Professional Training No specific professional training required Work Experience Experience in a comparable social enterprise desired Additional Expertise General Requirements Independence and responsible action Flexibility in action and thinking Ability to reflect Willingness to work with people who display challenging behaviour Psychological and physical resilience Organisational skills Service orientation PC skills (Word, Excel, Outlook) Good oral and written expression

Signatures Employee Head of Department Human Resources Name Date Signature

Areas of Responsibility Tasks directly related to customers Accompanying customers in all areas where support is necessary or requested: − in communication − maintaining social contacts and relationships − in everyday activities such as dressing, personal care, eating, household management, … − in carrying out individual leisure activities − during working hours − in education − in simple nursing care

General Tasks − Implementing and adhering to general guidelines (safety, nutrition, care, medication administration, hygiene, …) − Performing tasks in the areas of catering, cleaning and laundry processing − Assisting in the organisation and execution of events Collaboration and Information − Active cooperation with the supervisory position − Cooperation with other departments − Openly addressing conflicts − Implementation of binding decisions − Participation in meetings and internal training

Administrative Tasks − Recording customer data in the specified system − Creating journal entries and written documentation of events − Updating customer service records − Maintaining own working time control − Preparing evidence according to controlling requirements (cleaning, catering area, …)

Special Regulations