Clerical Officer Consulting and Sales (80%)

About the job

The SZBLIND is the national umbrella organisation for the Swiss blind and visually impaired community. Since 1903, we have been committed nationwide to improving the living conditions of people with visual, hearing-visual impairments and deafblindness – with expertise, aids, research, awareness-raising and direct support.

At the location Lenzburg, from July 2027 Olten, we are looking from 1 February 2027 or by arrangement for an independent and proactive personality as

Clerical Officer Consulting and Sales (80%)

Your area of responsibility

In this role, you contribute to ensuring that our customers throughout Switzerland are competently advised and reliably supplied with suitable aids.

• You advise customers online, by e-mail, telephone and in person at the location about our aids. You process orders and customer concerns and reliably maintain the required data in the ERP system (Abacus).
• You receive repairs, carry out simpler technical tasks and coordinate further steps with external partners.
• You manage the e-shop and support market research, product evaluation and the development of new products.
• You optimise processes and services and represent SZBLIND at events throughout Switzerland.

Your profile

In addition to your strong service orientation and interest in technical aids, you bring the following qualifications:

• You have a commercial basic education with technical affinity or technical understanding and at least three years of relevant professional experience.
• You have a good grasp and quickly familiarise yourself with new products and applications.
• You use ERP systems (Abacus advantageous) and Office 365 confidently and organise your tasks independently and in a structured manner.
• You communicate very well in German and can advise customers orally in French.
• You contribute your own ideas and actively help shape the further development of the position, the area of responsibility and the processes.

The position is fundamentally also suitable for people with disabilities. We are open to individual solutions and adjustments in the workplace.

Our offer

With us, you benefit from attractive employment conditions that offer you flexibility, security and development opportunities.

• Flexibility: Flexible working hours, depending on the role home office and other flexible working arrangements
• Leisure: At least 30 days’ holiday, paid breaks and paid absences for important personal events
• Remuneration: 13th month’s salary, loyalty bonuses from the 5th year of service, CHF 71,500 - 81,900 at 100% employment.
• Mobility & Communication: Half-fare travelcard, flat rate for mobile telephony or company mobile phone; depending on role and business needs a general travelcard
• Development: Individual training and further education opportunities
• Social benefits: Full coverage of premiums for daily sickness benefits as well as occupational and non-occupational accident insurance, generous continued salary payments in case of illness and accident
• Pension: Pension fund solution with employer contribution of 52%

Your application process

We look forward to your application! Please submit your complete documents by 30.09.2026 at the latest via the job portal www.jobs.ch.

For questions, Claude Schneller, Head of Aids Department, will be happy to assist you (062 888 28 76).

The first and second interviews will take place on 06.10.2026 and 08.10.2026 respectively in Lenzburg.