Unisanté
Lausanne
USMI Reception and Admission Manager
- 05 August 2026
- 100%
- Permanent position
- Lausanne
Job summary
Join our dynamic team in a modern and human-centered environment! Enjoy enriching work with great benefits.
Tasks
- Welcome patients with respect and warmth.
- Manage effective phone communication and filter requests.
- Prepare and update patient files for consultations.
Skills
- CFC in business or equivalent experience required.
- Excellent organization and stress management skills.
- Proficient in MS Office and other relevant software.
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About the job
Your main tasks will be as follows :
- Ensure a respectful and pleasant welcome for patients;
- Provide an efficient and friendly telephone service, filter requests and relay messages quickly and clearly;
- Prepare, check and update patient files in view of consultations;
- Summon patients for health assessments, consultations and/or vaccinations, in agreement with the nurses;
- Together with the nursing team, direct patients and partners to appropriate medico-social structures;
- Participate in the preparation of consultation billing;
- Manage mail and ensure a clear and accessible filing and archiving system.
Your assets :
- Federal VET Diploma as a commercial employee or equivalent qualification;
- Professional experience in a similar position is desirable;
- Knowledge of the asylum environment is an asset;
- Driving licence and vehicle essential;
- Knowledge of MS Office software (Word, Excel), proficiency in PulseMedica, the Appartenances interpreting platform and Bhaasha is a plus;
- Good command of written and spoken French, knowledge of other foreign languages is an asset;
- Very good organisation and stress management;
- Open-minded and empathetic.
We offer :
- A dynamic, modern and deeply human working environment;
- A varied, stimulating and truly enriching activity;
- An exceptional working environment, offering very high-quality employment conditions, including priority access to the childcare facility Ma Crèche Sous Les Etoiles, ideally located at the Biopôle, just a stone's throw from the Unisanté offices.
