Media Intelligence Manager(w/m)

About the job

We are looking for an experienced Media Intelligence Manager to join Group Communications. In this role, you turn media, social, and reputation data into actionable intelligence, delivering daily media reviews, real-time crisis alerts, and deep-dive resonance analyses with a focus on the Swiss and German-language media landscape.

 Tasks & Responsibilities:

• Deliver and quality-control daily media reviews, alerts, and recurring intelligence products.

• Monitor corporate reputation and emerging issues across news and digital channels, identifying and assessing risks and opportunities.

• Provide rapid media intelligence, situational assessments, and targeted research during emerging issues or crises.

• Conduct resonance and reputation analyses to evaluate communications impact, stakeholder narratives, and key topics.

• Collaborate with media monitoring agencies and vendors on day-to-day service delivery, quality assurance, and tool optimization.

• Support the timely distribution and publication of corporate media and investor releases across external and internal digital channels. 

Must Haves: 

• Higher education degree in Communications, Journalism, Data Analytics, Political Science, or a related field (or equivalent professional experience).

• 5+ years of relevant experience in media intelligence, media monitoring, or communications analysis (healthcare or corporate affairs experience is an advantage). (*****)

• In-depth knowledge of the Swiss and German-language media landscapes and strong news judgment. (*****)

• Hands-on experience with social listening and analytics platforms (e.g., Sprinklr, Brandwatch, Talkwalker, Unicepta) and media databases (e.g., Factiva, Swissdox). (*****)

• Proven ability to analyze complex data sets and translate them into concise, actionable insights.

• Practical experience applying Artificial Intelligence (AI) and Large Language Model (LLM) tools to research, intelligence gathering, and workflow efficiency.

• Fluency in both German and English (written and spoken) is required. (*****)