Clerk Internal Sales with Customer Responsibility 100%

About the job

Introduction

Arnold Magnetic Technologies AG is one of the world’s leading manufacturers of permanent magnets and magnetic systems for aerospace, the semiconductor industry, motorsport, the oil/gas industry, the chemical industry and other sectors. At our site in Lupfig, we develop, produce and distribute sophisticated solutions with the highest precision. To strengthen our team, we are looking for a committed Clerk Internal Sales with Customer Responsibility (100%).

Tasks

• Independent order processing in the ERP system (SyteLine), including checking prices, specifications and changes
• Creation and follow-up of customer quotations in the CRM as well as ensuring correct prices and timely processing
• Obtaining and coordinating price and technical information with purchasing and engineering
• Monitoring and controlling delivery dates in cooperation with production planning and operations
• Independent management of a defined customer portfolio and responsibility for the operational customer relationship as the central contact person
• Creating evaluations of quotations, especially success rates, won/lost orders and customer developments
• Identification and implementation of improvements in customer service
• Processing returns and complaints (RMA) as well as issuing credit notes
• Support in compliance with export regulations and handling of international orders
• Maintenance and updating of customer master data, prices and forecasts in CRM and ERP systems

Qualifications

• Completed commercial basic training or technical basic training with commercial further education
• Further training in sales or business administration is an advantage
• Several years of professional experience in internal sales or account management, ideally in an industrial environment or a production company
• Very good knowledge of MS Office as well as experience with CRM and ERP systems
• Fluent German and English skills, spoken and written; French skills are an advantage
• Experience in export business and with international orders is an advantage
• Structured, reliable and precise working style with a high degree of personal responsibility

Benefits

• A varied and responsible role in an international environment
• A motivated and collegial team
• Attractive employment conditions and social benefits
• Collective labour agreement for the machine, electrical and metal industry
• Flexible working hours (annual working time)
• A workplace in an innovative and future-oriented company

How to apply

If you feel addressed and would like to become part of our team, we look forward to receiving your application. Please use our online application tool on our website to submit your documents.