Employee Administration / Front Support

About the job

Employee Administration / Front Support

What can you expect?

• Answering calls with independent handling of various customer orders or forwarding to customer advisors
• Checking all customer and product new openings as well as changes
• Securities processing
• Processing payment orders and managing various payment systems
• Managing e-banking pending items and handling general emails
• Co-responsibility for due diligence, anti-money laundering and compliance topics (VSB, etc.)
• Scanning documents
• Responsible for processing customer orders for the pension/vested benefits foundation
• Maintaining statistics and lists
• Managing deaths and cases of child and adult protection authorities
• Co-responsibility for relationships with contact & message absence

What do you bring with you?

• Completed banking training or equivalent education with experience in banking
• Strong enjoyment of internal and external customer contact with high service orientation and good communication skills
• Enthusiastic and versatile personality with a winning demeanour
• Ability to keep an overview even in hectic situations
• Independent, precise, responsible and structured working style with quick comprehension
• Great flexibility, team spirit and willingness to learn new things
• Preferably experience in anti-money laundering and compliance topics or willingness to complete the internal training course in anti-money laundering
• Experienced in handling digital media

We foster a family-like environment

Cooperative values are our cornerstones: Together. For each other. They shape our collaboration and our interactions. The informal "du" culture creates personal closeness and equality across all levels of function.

We provide space for initiative and co-creation

We invite our employees to actively shape their work and take responsibility. This creates varied tasks that generate real added value – for all who want to make a difference.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal education offer as well as a cost contribution for external further training.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages on banking products, various discounts with third parties, as well as above-average retirement provision.

Do you have questions?

For content-related questions about the position:

Carlo Longhi
Head of Services
061 706 86 67
carlo.longhi@raiffeisen.ch

For questions about the application process:

Claudia Bär
Assistant to Bank Management
061 706 86 82
claudia.baer@raiffeisen.ch

We look forward to your online application

About us