Employee Customer Reception & Administration 100% (m/f/d)

About the job

Organisational talent with petrol in your veins wanted!
 
We are a specialised personnel service provider, recruiting tailored employees for our clients throughout Northwestern Switzerland since 2008. For our client, an established garage business in the Basel region, we are looking immediately or by arrangement for a communicative and service-oriented personality as:
 

Employee Customer Reception & Administration 100% (m/f/d)

• You welcome customers and ensure professional care from the very first moment
• You operate the telephone switchboard, receive customer requests and coordinate the appropriate contacts
• You arrange workshop and service appointments and assist with their planning
• You prepare customer and workshop orders administratively and ensure a smooth flow of information
• You support the customer service and sales departments with organisational and administrative tasks
• You handle general correspondence and maintain customer and vehicle data
• You keep an overview even when the phone, customers and workshop all want something from you at the same time

• Commercial training or corresponding experience in customer service, reception or administration
• Experience in the automotive industry is welcome but not essential
• Enjoyment of vehicles and interest in the world of mobility
• Strong service orientation and enjoyment of daily customer contact
• Friendly, well-groomed and professional appearance
• Organisational talent as well as a structured and reliable way of working
• You enjoy communicating, can set priorities and remain calm even in busy situations
• Good PC user skills
• Very good knowledge of German
• French and/or English skills are an advantage

• Varied hub function between customers, workshop and internal contacts
• Modern workplace in a professional automotive environment
• Experienced team and pleasant working atmosphere
• Lots of customer contact and a working day where hardly any day looks the same
• Independent work with corresponding personal responsibility
• Attractive and contemporary employment conditions
• Secure workplace with long-term prospects and development opportunities