Helpdesk Staff / Support Engineer (Location St. Moritz)

About the job

Your new job in the Engadin 🌄

i-Community AG is a modern IT service company with locations in St. Moritz and Scuol. We support exciting clients in hospitality, tourism, municipalities, and SMEs. To strengthen our team, we are looking for you as

👉 Helpdesk Staff / Support Engineer (80-100%) – Location St. Moritz

Your tasks

• You take care of 1st and 2nd level support (remote & onsite)
• You support Windows clients and servers
• You manage users and permissions (Microsoft 365 / Entra ID)
• You install and configure workstations (Modern Workplace / On-Prem)
• You assist with network issues
• You participate in smaller projects
• You document in the ticket system

Your profile

• Completed IT training or equivalent
• Experience in IT support (preferably in an MSP environment)
• Good knowledge of Microsoft 365, cloud, Windows client and server environments
• Basic understanding of networking, virtualisation and security
• Willingness to learn and initiative
• Independent and thorough working style
• Very good German skills, English and Italian are an advantage
• Driving licence category B is an advantage
• You live in the Engadin or want to settle here

We offer you

• Clear professional development to System Engineer
• A motivated, modern team and plenty of freedom to shape your work
• Exciting clients in hospitality, tourism, municipalities and SMEs
• Workplace in the heart of the Engadin with a high quality of life
• Attractive employment conditions, training opportunities and modern infrastructure
• Flat hierarchies and short decision-making paths

📩 Interested?

Then we look forward to receiving your application

Find out more about us at www.i-community.ch