ICT Supporter 50 - 60 %

About the job

As a Higher Technical College, we are a customer-focused educational institution for the healthcare sector at tertiary education level with around 1100 students. Based on cantonal service agreements, we contribute with attractive initial and continuing education programmes to sufficient, well-qualified and motivated professionals in interprofessional occupational fields.

In the Services area, we are looking for a service-oriented personality from 1 February 2027 or by arrangement as

ICT Supporter 50 – 60 % (limited until 31 December 2027)

Working in the ICT department requires recipient-appropriate communication skills in the personal and telephone advice of our diverse clientele (employees, students and lecturers). They are often in challenging situations where it is particularly important to listen to the other person. Good empathy, patience and enjoyment of direct contact are indispensable.

Your tasks

• Receiving fault reports, questions and change requests
• Analysing and resolving simple faults as well as forwarding complex problems and supporting escalations
• Creating and managing new and existing user accounts and setting up access rights
• Installing and commissioning clients as well as maintaining hardware and software
• Optimising internal collaboration solutions based on Microsoft SharePoint Online and other Microsoft 365 solutions
• Supporting the implementation and testing of new Office applications and other specialist applications
• Training new employees and students in the use of the ICT environment

Your qualifications

• Completed EFZ in the field of computer science or experience in ICT support
• Familiarity with heterogeneous ICT environments (Windows and macOS systems) as well as good knowledge of SharePoint Online and other Microsoft 365 solutions
• Confident German language skills in spoken and written form, English skills an advantage
• Enjoyment of personal contact with customers and teamwork
• Careful and reliable working method, even with recurring tasks
• Flexible, solution-oriented and independent way of working, even in unforeseen situations

Our offer

An interesting, varied field of activity in which you can contribute your skills and personality; contemporary employment conditions and a modern workplace on our campus in Bern.

The 50 – 60 % ideally spread over four to five working days per week. Due to support hours, regular presence in the morning is required.

Have we aroused your interest?

For questions, René Zehnder, Head of ICT Department, Tel. 031 630 14 31, and Anna-Sophia Chatton, HR Consultant, Tel. 031 630 14 45, will be happy to assist you.

We look forward to receiving your application. Click the button below or scan the QR code.

Apply now
Bern Education Centre for Nursing - Freiburgstrasse 133 - CH-3008 Bern - 031 630 14 14 - bzpflege.ch