ICT System Specialist (VDI) & Microsoft Cloud 100%
- 08 October 2026
- 100%
- Permanent position
- German (Fluent), French (Basic knowledge)
- 2501 Biel
About the job
The Biel Hospital Centre is the public central hospital of the bilingual Biel-Seeland-Berne Jura region (Switzerland). It offers comprehensive care to the entire population in all specialties of modern medicine. Every year, over 150,000 patients place their trust in us. Around 2,200 employees find an attractive role in more than 40 different professions at the Biel Hospital Centre.
Digital & Technology is responsible for the governance and management of the information systems of the Biel Hospital Centre and its subsidiaries, aligning them with the institution's strategy.
To complement our team, we are looking for an ICT System Specialist (VDI) & Microsoft Cloud 100% to start immediately or by arrangement.
Digital & Technology is responsible for the governance and management of the information systems of the Biel Hospital Centre and its subsidiaries, aligning them with the institution's strategy.
To complement our team, we are looking for an ICT System Specialist (VDI) & Microsoft Cloud 100% to start immediately or by arrangement.
ICT System Specialist (VDI) & Microsoft Cloud 100%
Your Tasks – Our Position
Operation & Continuous Improvement (Run)
- Level 2 support: handling tickets, diagnosing and resolving common faults on the VDI Omnissa Horizon, Workspace ONE, Windows and Linux virtualisation infrastructures
- Daily monitoring of the assigned infrastructures, overseeing and addressing infrastructure alerts, reviewing reports, resolving common errors and escalating complex cases
- Operation and ongoing management of the VDI environment Omnissa Horizon: maintenance work, patching and performance monitoring
- Administration of the VMware vSphere and Workspace ONE platforms and monitoring their proper operation
- Administration of the Microsoft 365 environment, with a particular focus on Microsoft Entra ID (Azure AD) and SharePoint Online
- Management and administration of the strong authentication solution Imprivata
- Coordination with the network team to integrate network requirements into the server and virtualisation infrastructures under own responsibility
- Implementation and monitoring of cybersecurity policies in collaboration with the Cyber Security department
- Technical maintenance, securing and continuous development of the assigned IT infrastructure
- Active participation in projects related to modernisation, automation and optimisation of these infrastructures and services
- Participation in on-call duty according to the deployment schedule
Documentation & Quality
- Creation and maintenance of detailed documentation of the infrastructures in French or German
- Creation of technical documentation in English
- Adherence to defined escalation processes for faults not resolvable at Level 2
- Implementation of security policies and rules specified by the Cyber Security department and reporting of identified non-compliances
Your Skills – Our Requirements
- Education in IT (EFZ, apprenticeship or equivalent qualification)
- Proven experience in Level 2 IT support and/or system and infrastructure administration, ideally in a hospital environment
- Solid knowledge of VDI virtualisation with Omnissa Horizon and administration of VMware vSphere
- Good knowledge of installation and administration of Windows and Linux servers
- Good knowledge of the Microsoft 365 environment, especially Microsoft Entra ID (Azure AD) and SharePoint Online
- Experience in administration of Workspace ONE
- Knowledge of the strong authentication solution Imprivata is an advantage
- Knowledge of Fortinet security solutions (FortiGate, FortiAuthenticator, FortiMail) is an advantage
- Sensitivity to cybersecurity topics and good knowledge of best practices
- Intermediate to advanced skills in PowerShell scripting
- Participation in updating and maintaining the monitoring system WhatsUp Gold
- Strong team spirit and good communication skills
- Ability to independently handle defined tasks while working closely with Digital & Technology staff
- Careful, reliable and service-oriented working style
- Native German or French speaker with good knowledge of the other language
- Good basic knowledge of technical English
Your Opportunities – Our Offer
- A motivated and supportive team in an open corporate culture
- Comprehensive induction into your new role
- An exciting role with great scope for action in an innovative environment
- Flexible working hours that accommodate family needs
- Opportunities for personal and professional development
- Collaboration in a bilingual and interdisciplinary environment
- Modern employment conditions according to the collective labour agreement (GAV)
For further information, please contact Raman Sabani, Head of IT Operation Services, at Tel. 032 324 28 19.
We look forward to receiving your online application!
