IT Process Manager (m/f/d) 80-100%

About the job

Live your ambitions

Zurich

Swiss Life AG

Embrace versatility

Your area of responsibility

• You are responsible for Change, Test and Release Management for Technology & Operations at Swiss Life Switzerland and continuously develop the associated process framework from requirement to productive release
• With clear quality gates, effective governance and a binding release cadence, you set the guardrails within which our teams can deliver independently
• You make process quality measurable. Through key figures and maturity analyses, you identify bottlenecks early and derive effective improvements
• You specifically integrate AI and automation into the software lifecycle, thereby increasing productivity without compromising traceability or quality
• To ensure processes do not only exist on paper, you anchor methods, tools such as Azure DevOps and the necessary controls directly into daily work together with the departments

Realise potential

Your strengths

• A degree in (business) computer science or a comparable education forms the basis for this role together with several years of experience in IT process management; ideally, this experience comes from change, release, test or requirements engineering
• You are well acquainted with frameworks such as ITIL, agile delivery models and DevOps and apply them consistently
• You bring experience with ALM and ITSM tools, ideally with Azure DevOps, as well as the curiosity to productively integrate AI and automation into processes
• Thanks to your analytical thinking and confident handling of key figures, you manage processes based on data and demonstrate improvements transparently
• Communication skills, persuasiveness and enjoyment in driving change across team and departmental boundaries make you the right person for this role

Your contact

Petra Bärtsch

Talent Acquisition Partner

About Swiss Life

With our individual pension and financial advice, we accompany people in all stages of life in preparing for their financial future and support them in shaping their lives financially independently.

For recruitment agencies

Swiss Life does not accept unsolicited application dossiers from recruitment agencies for this position. Only applications submitted after prior agreement via the Recruitment Agency Portal will be considered.

Any responsibility for unsolicited applications and any fees/costs incurred is expressly declined. Thank you for your understanding.