CRM Automation Manager (m/f/d),<br/>80-100%, Zurich / hybrid

About the job

• Technical conception, implementation and monitoring of communication and lead processes in BSI CRM & CX
• Ensuring data quality, target group selection and monitoring of processes to comply with quality standards
• Cross-departmental support as first-level contact for technical CRM and CX topics as well as active management and representation of our specialist interests in projects between IT and sales
• Creation, maintenance and analysis of dashboards for success measurement and reporting of measures

• In addition to a successfully completed university degree with a business or technical focus or a comparable further education, you bring several years of experience in CRM and CRM automation from a technical perspective (focus on technical implementation), ideally with knowledge of BSI CRM and BSI CX
• You convince with pronounced conceptual skills, combined with sales know-how as well as market- and customer-oriented thinking
• A high level of implementation strength as well as your intrinsic motivation to independently tackle topics and drive them forward operationally complete your profile
• You communicate fluently in German both orally and in writing; any additional language is a plus

• Flexible annual working time model with at least 5 weeks of holiday
• Modern offices in urban locations
• Generous regulations for working from home
• Contribution to the health insurance package
• Contributions to the pension fund well above the legal minimum
• Forward-looking issues and a wide range of training and further education opportunities