Account Manager B2B (80-100%)

About the job

At Sack Container AG, you combine independent customer support with technical B2B sales and operational responsibility. In our small team, we work closely together; you can contribute ideas and immediately see the impact you have on the company’s success. With growing experience, you have the opportunity to expand your customer responsibility and unlock new business potential.

Your area of responsibility

You look after existing customers in the German-speaking and Western Switzerland regions and further develop business relationships in the areas of waste disposal, forestry, and construction industry. In doing so, you combine customer contact and sales with the operational handling of day-to-day business.

Customer support and sales

- You support and advise existing customers and identify new needs and business opportunities.

- You prepare quotations and calculations and accompany orders through to completion.

- You acquire new customers and expand our market presence in existing and, if applicable, new customer segments.

- You develop suitable packaging solutions together with customers and contribute ideas for new products.

Order processing and collaboration

- You coordinate orders and ensure reliable processing in the ERP system.

- You liaise with suppliers, support material procurement, and keep relevant master data up to date.

- You contribute to cross-departmental projects and support sales promotion measures.

Your working day is varied: depending on customer enquiries, order situation, and ongoing projects, customer support and sales or administrative processing take precedence at different times.

What you bring

For this position, we are looking for a reliable, communicative, and responsible person with a professional appearance and a customer-oriented mindset.

Professional skills

• You have a technical or commercial basic education (preferably further training in sales or further education at HF/FH level).
• You bring experience in customer support, internal sales, or B2B sales.
• You have good knowledge of French and English.
• You are confident with Microsoft 365 and can familiarise yourself with new systems if necessary.

How you work

• You work independently, reliably, and in a structured manner and can keep an overview even with changing priorities.
• You communicate openly, professionally, and respond to different customer needs.
• You think entrepreneurially, recognise opportunities, and gladly take on responsibility.
• You enjoy building long-term customer relationships and further developing existing business.

Your advantage

• You have experience in waste disposal, forestry, construction industry, or a comparable technical B2B environment.
• You have knowledge of Italian.
  

Who we are

Sack Container AG is a Swiss family business with over 40 years of experience in industrial packaging. We develop and supply packaging solutions for various industries and have particularly profound expertise in the area of hazardous goods. What distinguishes us is the combination of long-standing experience and customer proximity. As a small team of four employees, we work closely together, exchange ideas directly, and can respond quickly to customer needs. With us, you are close to the action: you know your customers, accompany orders from enquiry to processing, and immediately see the contribution your work makes to the company’s success.

Your development opportunities

• More responsibility in customer development, acquiring new customers, designing offers, and unlocking additional business opportunities.
• Taking on the development of an additional market area, for example Ticino, if it makes business sense and fits the person’s skills and interests.

Our benefits

• Flexible working hours
• Independent management of your own customer groups
• Small team, therefore short decision-making paths and room for your own ideas
• Family atmosphere: personal collaboration and direct exchange
• Home office possible
• Lake Hallwil just a 5-minute walk away offers a welcome refreshment on hot days