Property Management Assistant - Technical Department

About the job

Are you driven by values of commitment, innovation, a community of autonomy and enjoyment? Come and give them full meaning by joining Naef Immobilier!

Guided by a fundamentally sustainable approach, our 500 employees, spread across 10 agencies, commit every day to building a responsible future by deploying their expertise and energy across all real estate professions: from managing property developments to property management, including brokerage, condominium administration, commercial and investment real estate. Our subsidiaries complement this offering with their real estate appraisal services, and the execution and monitoring of architectural projects.

Our local agency in Neuchâtel, ideally located in the city centre, has 40 employees and brings together the Management, Condominium, Brokerage and Accounting services. The skills, experience, motivation and solidarity of the teams contribute to creating a dynamic and rewarding working environment.

Join today a welcoming, human and creative team!

For our Neuchâtel agency, we are looking for a:

Property Management Assistant - Technical Department

Your tasks

You assist the technical manager in the administrative part of their activity, to help ensure the monitoring and technical maintenance of the properties under management.

• Be the contact person for our tenants and owners by resolving technical issues of the property portfolio:

- Manage incoming phone calls and emails,

- Ensure the preparation of work orders, requests for quotes and follow-up of their execution,

- Prepare exit statements following exit inspections,

- Handle the re-invoicing of works charged to tenants and monitor reimbursement,

- Manage claims administration (declaration, follow-up and recovery),

• Ensure invoice processing (allocation and description handling),
• Manage schedules, notably by planning, for the technical manager, inspections and annual visits of caretakers and buildings,
• Prepare correspondence and manage telephone contacts with tenants, caretakers, insurers, project owners and owners,
• Prepare and support entry and exit inspections and follow up on files,
• Various administrative tasks related to the position.

Profile sought:

• You have prior similar experience within a Swiss property management company,
• You have good basic knowledge of building technology and show a genuine interest in this field,
• You hold a commercial qualification such as a CFC or maturity diploma,
• Ideally, you have additional training in real estate, such as Immobase or Immotechnique,
• You demonstrate very good organisational skills and enjoy teamwork,
• Dynamic and proactive, you know how to manage priorities, meet deadlines and adapt to unforeseen events,
• With excellent interpersonal skills, you are customer-oriented and service-minded,
• You have a perfect command of French, both spoken and written,
• Knowledge of English at B2 level is an asset,
• Familiarity with Quorum software is an additional advantage,
• You are comfortable with common IT tools (Word, Excel).

We offer:

• A modern and pleasant working environment,
• A friendly and dynamic agency within a well-known group,
• Attractive employment conditions and social benefits,
• A stable position,
• Flexible working hours.

Work rate: 100%

Start date: February 2027 / to be agreed

Interested in joining us? Apply now online, we look forward to receiving your complete application file (CV, work certificates and diplomas).

For optimal processing of your application, please apply online via jobup.ch. We do not wish to receive applications by postal mail or email.