Service Sales Manager (m/f/d)

About the job

At Hitachi Energy, we are driving a sustainable energy future for all. To strengthen our service business in Switzerland, we are looking for an experienced, customer-oriented personality in Service Sales Management to further develop our service portfolio in the German- and French-speaking regions of Switzerland and enable long-term growth.

In this role, you are close to the market and our customers. You build trusting relationships, understand technical and commercial customer needs, and develop convincing service solutions together with internal specialist departments. In doing so, we support our customers throughout the entire lifecycle of their high-voltage systems and make an important contribution to a safe, reliable, and sustainable power supply in Switzerland.

What you can achieve

• You develop and implement sales strategies for the service business in the assigned regions and actively contribute to achieving our growth and sales targets
• You identify and develop new business opportunities for our service portfolio, including maintenance, retrofit, technical consulting, digital solutions, and other value-adding services
• You build sustainable customer relationships with decision-makers and relevant stakeholders and position Hitachi Energy as a reliable partner throughout the entire asset lifecycle
• You manage the entire sales process – from needs analysis through offer preparation and negotiation to successful contract conclusion
• You work closely with technical experts, project management, operations, and other internal teams to ensure customer-oriented and feasible solutions
• You create convincing offers and presentations that clearly demonstrate the added value of our service solutions and are tailored to the specific requirements of our customers
• You monitor market and technology trends, customer requirements, and the competitive environment and derive relevant sales opportunities from them
• You ensure transparent pipeline management, reliable forecasts, and regular reporting on sales activities and target achievement
• You represent our service portfolio with conviction and help to further strengthen Hitachi Energy’s position as a leading technology and service partner in the Swiss energy market

Your background

• Completed studies in business administration, engineering, marketing, or a comparable field
• Several years of experience in service sales, ideally in the energy sector
• Strong understanding of customer needs, market mechanisms, and the requirements for a reliable energy infrastructure
• Enjoyment of customer contact, high service orientation, commercial acumen, and the ability to translate energy infrastructure technical requirements into convincing customer solutions
• Excellent communication, presentation, and negotiation skills as well as a professional appearance towards customers and internal stakeholders
• Confident handling of CRM systems, preferably Salesforce, SAP, and common Microsoft Office applications
• Experience in creating, analysing, and applying full cost models to evaluate service offers, margins, and commercial decision bases
• Willingness to travel regularly within Switzerland
• Independent, structured, and results-oriented working style as well as enjoyment of working in an international and interdisciplinary environment
• Very good German skills (B2) and good French skills (B1); English skills are expected for collaboration in an international environment

More about us

Hitachi Energy is a globally leading technology company driving a sustainable energy future for all. We serve customers from energy supply, industry, and infrastructure with innovative solutions and services along the entire value chain. With us, you work in a diverse, inclusive, and collaborative environment where you can contribute your experience, take responsibility, and actively shape the energy transition.

Have we piqued your interest? Then we look forward to receiving your meaningful application stating the job ID R0139004 via our online career tool.

Hitachi Energy is a globally leading technology company developing a sustainable energy future for all. We supply customers in the energy supply, industry, and infrastructure sectors with innovative solutions and services along the entire value chain. Together with customers and partners, we are pioneers of technologies and enable the digital transformation required to advance the energy transition towards a climate-neutral future. We continue to develop the world’s energy system to make it more sustainable, flexible, and secure while balancing social, ecological, and economic values. Hitachi Energy has a proven track record and an unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ approximately 38,000 people in 90 countries and generate a business volume of about 10 billion USD.

www.hitachienergy.com