Administrative Assistant (M/F) 100% at Chèque Service

About the job

With more than 700 employees, including around 450 people in reintegration, PRO is a preferred partner of local and regional businesses. A model of reintegration, PRO offers people excluded from the traditional economy, notably due to disability, the opportunity to reintegrate professionally. As a training company, PRO also welcomes around sixty apprentices (Fpra INSOS, AFP and CFC) with specific needs in about fifteen different trades.

To support the Chèque Service department active in the administration of social insurances on behalf of the domestic economy, attached to our Consulting & Management Directorate, we are looking for a:

Administrative Assistant (M/F) 100% at Chèque Service

Join PRO, a human-centred company

At PRO, we believe that work is a strong lever for integration, dignity and self-confidence. For more than 40 years, we have been creating jobs and developing successful activities while placing people at the heart of our priorities.

Our culture values listening, responsibility, continuous improvement and collaboration in a respectful and demanding environment.

Your role and responsibilities

You participate in the administrative management of contracts and provide HR support to our private clients, notably in payroll and social insurance matters.

You ensure compliance with working conditions in the domestic economy by informing and advising clients on their legal obligations, particularly in connection with the CTT of the domestic economy.

You also provide telephone support and respond to enquiries related to social insurance, labour relations and law, active contracts, charge calculations, accident declarations and certificates.

You ensure the follow-up and updating of client files as well as data in payroll and billing software.

Finally, you contribute to the smooth running of the service by working closely with your colleagues in a spirit of mutual aid and solidarity.

Profile sought

• You have 1 to 2 years’ experience in human resources in Switzerland, ideally in HR management, payroll and social insurance.
• You hold an initial qualification in the administrative field, ideally a CFC as a commercial employee.
• You hold an HR certificate, which is an asset for this position.
• You have perfect command of French, both spoken and written, with impeccable spelling.
• You are proficient with MS 365 tools and comfortable with IT tools.
• You have experience in communication by telephone and email.
• Ideally, you have experience in adult education or supporting people.
• Knowledge of other languages, notably English, Spanish and/or Portuguese, is an asset.

Expected qualities

• You demonstrate rigour, precision and an excellent sense of organisation.
• With good interpersonal skills and a true sense of service, you enjoy interacting with clients and know how to support them with listening, clarity and kindness.
• You are able to manage priorities, adapt to situations and show flexibility in the face of unforeseen events.
• Your writing skills, mastery of oral and written communication and discretion in handling confidential information enable you to carry out your duties professionally.
• You enjoy teamwork and contribute to maintaining a supportive and caring work environment.

We offer

• A human and collaborative work environment, promoting autonomy, initiative and skills development;
• The opportunity to work with a committed team in a stimulating work environment.

Additional information

• Start date: as soon as possible;
• Contract type: permanent contract;
• Workplace: Plan-les-Ouates, Geneva.

Want to join a company with strong social and economic impact?

We look forward to receiving your complete application (CV, cover letter, work certificates and diplomas) in PDF format.

Only applications matching the sought profile will receive a response.