50% Consultation Secretary

Attached to the Medical-Administrative Service, the rheumatology medical secretariat is an essential link in the patient journey. Comprising medical assistants and consultation secretaries, it not only ensures reception but also manages all the medical-administrative tasks for patients, thereby contributing to the smoothness, quality, and continuity of their care.

50% Consultation Secretary

Your duties

• Welcome and direct patients
• Handle telephone enquiries and provide information to various internal and external partners
• Organise the service appointments according to current procedures
• Ensure follow-up of billing for various outpatient services
• Manage patients’ electronic and paper medical records
• Type medical reports

Your profile

• Federal VET diploma as a commercial employee or equivalent training
• Medical secretary diploma is an advantage
• Several years’ experience in a similar role
• Excellent written command of French and mastery of medical terminology
• Proficient with common IT tools (Word, Excel, and Outlook)
• Proficient with medical applications CAREFOLIO, OPALE and DIS-RAP

Your skills

• Ability to collaborate demonstrating team spirit, solidarity and respect
• Strong organisational skills, precision and rigour
• Versatility and flexibility
• Welcoming manner and good interpersonal skills
• Responsiveness and adaptability

Additional information

• Workplace: Pourtalès and La Chaux-de-Fonds sites
• Start date: immediately or to be agreed, permanent contract
• Placed in chain 601, class 4, according to the CCT Health 21 salary scale
• Information: Mr Frédéric Bréard, Medical-Administrative Manager, Department of Medicine, +41 79 559 52 42

Complete applications (cover letter, Curriculum Vitae, diplomas, work certificates) should be sent to us by 22 September 2026 by clicking on the following link: Click to apply

Any questions regarding the application procedure can be addressed by phone to the Recruitment Service at +41 32 713 30 13