Luzern
Software Support Engineer - C#/.NET (m/f/d)
- 07 October 2026
- 100%
- Permanent position
- French (Intermediate), English (Intermediate), German (Intermediate)
- 6003 Luzern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning.
Software Support Engineer - C#/.NET (m/f/d)
How are customised weighing systems created that are used daily in industry? Our Rocken partner develops and realises individual weighing solutions - from hardware to proprietary software. As a competent provider of complete solutions, the company combines technical know-how with practical implementation. The focus is on durable, reliable systems for everyday industrial use. Development is holistic: product development and software programming under one roof, so customers receive everything from a single source. Short distances, direct collaboration, and a committed team characterise the working style. Self-responsibility, technical understanding, and enjoyment of customer-specific projects are required. Are you ready to help shape innovative weighing technology? Then our Rocken partner looks forward to your application.Responsibilities:
Analysis and resolution of technical faults across the entire 1st to 3rd level support - remotely as well as directly at the customer site
Investigation of errors in software, databases, hardware, and networks including code analysis and targeted troubleshooting
Support of customer environments with Windows Server, Windows clients, network components, and system services including updates, backups, and configurations
Installation, configuration, and maintenance of weighing terminals, data collection devices, printers, and other peripherals
Independent handling of support cases, technical advice to customers, as well as coordination and execution of on-site assignments in Switzerland
Qualifications:
Training as an IT specialist EFZ, ICT professional EFZ or comparable practical experience in IT support
Experience in 1st to 3rd level support and ideally in production-related or technically demanding customer environments
Good knowledge of C#/.NET, WPF, and SQL Server for code analysis, database queries, and error correction
Confident handling of Windows Server/clients, TCP/IP, DNS, VPN, remote access as well as technical understanding of hardware
Strong service and customer orientation, independent and solution-oriented working style, very good German and good English, driving licence category B; residence in Switzerland or willingness to relocate or work as a cross-border commuter
Benefits:
- Contribution to or provision of company car
- Contribution to or provision of parking space
- Market- and performance-based salaries
- Interesting and varied activities/projects
- Experienced and dynamic team
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Lucerne
Contact
Dani Camoes,
+41443852126
