Back-Office Assistant

About the job

CPAutomation develops, produces and supplies turnkey industrial production equipment. An expert in laser technologies, micromanipulation, assembly and industrial vision, CPAutomation equips leading companies in the watchmaking and medical fields. Its equipment is composed of standardised elements integrating the most modern and innovative technologies. Its long-standing customer relationships are appreciated thanks to a high quality of expertise, service and reliability.

CPAutomation, a Swiss company, founded in 1999. www.cpautomation.ch

To support the development of our activities and to strengthen our team, we are looking for a:

Back-Office Assistant

Attached to the Sales and After-Sales Service (SAV) sector, you contribute to the smooth administrative operation of the service and ensure the liaison between customers and internal teams. In this versatile role, you ensure the follow-up of customer files, the coordination of after-sales activities as well as various administrative tasks related to the life of the service.

Your main responsibilities:

• Processing customer orders, issuing order confirmations and administrative follow-up of files
• Issuing invoices and monitoring payments
• Updating performance indicators (KPI)
• Participating in the continuous improvement of administrative processes and contributing to the development and optimisation of ERP use within the service

Your profile:

• Commercial employee CFC
• Ideally, 3 years of experience in an industrial environment
• Very good command of MS Office and solid experience in daily use of an ERP (order management, invoicing, intervention follow-up, reporting, etc.)
• Dynamic personality capable of managing several tasks simultaneously
• Conscientious and organised personality, service-oriented and with a sense of responsibility
• Ability to work in a team and independently
• Fluency in French, English is a plus

We offer you:

• The opportunity to join an innovative and human-sized company
• A modern and collaborative working environment
• A workplace in the heart of French-speaking Switzerland, easily accessible by car or public transport

Start date: immediately or to be agreed

Seize this opportunity to join our teams by sending us your complete application file (cover letter, CV, diplomas, work certificates).