Callpoint AG
Fribourg
Entry Customer Service, multilingual (m/f/d), 60 to 80%
- 29 October 2026
- 60 – 80%
- Permanent position
- German (Native language), Italian (Fluent)
About the job
You are...communicative, resilient and enjoy customer contact? You enjoy dealing with people and want to use or even expand your skills in customer relations. Then come to us, we support and develop you - and look forward to your application. Employment start: Monday, 9 November 2026
We are...
Callpoint - a Swiss call centre - and we care for our employees and customers with passion and commitment. With us, you have finally arrived.
Your responsibility
- You are the point of contact for our customers
- You answer telephone calls and emails
- You advise customers and take care of their concerns
- You are our voice to our customers and our success depends on you
Your profile
- You understand Swiss German
- You conduct telephone consultations in German and Italian or German and French
- Partly you respond in writing in German, Italian or French
- Additional language English is welcome
- You enjoy dealing with customers
Your benefits
- Modern and pleasant working atmosphere with workplace directly next to Fribourg station
- Collegial atmosphere
- Careful induction and individual support
- Development opportunities within the company
- Attractive employment conditions according to the collective labour agreement of the Contact & Call Centre sector
- Workload 60 - 100% possible
- After the induction and training phase, home office is possible
- Up to the 5th year of service, one more day of holiday each year, purchase of additional holidays possible
- Starting salary of CHF 4,519.- The salary is paid 12 times per year. In April 2026, the next CLA salary increase to a gross salary of CHF 4,519.- will take place.
- Shopping discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc.
- Working hours Monday to Friday 8:00 to 20:00, as well as twice a month on Saturday 09:00 to 18:00
Have we aroused your interest? Then we look forward to your application. You can apply online or via email.
No cover letter or CV at hand? No problem, write us an email and let us know how we can contact you.
Your questions will be gladly answered by Miriam Thüler, miriam.thueler@callpoint.ch, 058 201 15 74
