Reimbursement Officer (100%)

About the job

Become part of the Healthcare Mission as

Reimbursement Officer (100%)

As a Reimbursement Officer, you support our team with prescription procurement as well as billing with health insurance companies and are in daily contact with medical practices, care homes, Spitex, and patients. With your professional manner on the phone, your accuracy, and your sense of responsibility, you contribute significantly to smooth processes in the sensitive healthcare environment. You contact medical practices by phone to obtain prescriptions, take over follow-up including reminders and deadline management, and ensure that all information is correctly recorded and processed in our systems. In addition, you assist with billing and consistently ensure compliance with data protection and process requirements. Furthermore, you handle the processing and clarification of rejections from health insurance companies.

Skills:

• Experience in a call centre or customer service, ideally in healthcare or insurance
• Fluent German and French skills, Italian skills are an advantage
• Professional, friendly, and confident telephone communication as well as high accuracy and a structured working method
• Careful handling of sensitive patient and health data (data protection/confidentiality)

Benefits:

• Stable and continuously growing company with over 150 years of corporate success history and the mission to sustainably positively influence the lives of patients and healthcare professionals.
• #happytoyou across all hierarchy levels in a supportive and open atmosphere according to our motto: Stronger Teams. Better Care.
• Flexible working conditions, such as home office and flexitime
• Standing still is a step backwards, so you benefit from our extensive training programme; professional development is individually supported.
• Various employee offers such as the Brands4Employees platform, discounts in the mobile communications & mobility sector and with group companies, such as Kneipp
• Friendly workspace with various sports and health offers, quiet room, massage offers, height-adjustable desks, and much more.
• Free parking spaces on and around the company premises as well as our staff restaurant, which takes care of your culinary well-being.

Shape a career where people from healthcare and the well-being of patients are at the centre. Grow in a future-oriented culture characterised by trust and openness. Apply now via our online platform.

Your contact person:

Andreas Hilprecht

Become part of the Healthcare Mission as

Reimbursement Officer (100%)

As a Reimbursement Officer, you support our team with prescription procurement as well as billing with health insurance companies and are in daily contact with medical practices, care homes, Spitex, and patients. With your professional manner on the phone, your accuracy, and your sense of responsibility, you contribute significantly to smooth processes in the sensitive healthcare environment. You contact medical practices by phone to obtain prescriptions, take over follow-up including reminders and deadline management, and ensure that all information is correctly recorded and processed in our systems. In addition, you assist with billing and consistently ensure compliance with data protection and process requirements. Furthermore, you handle the processing and clarification of rejections from health insurance companies.

Skills:

• Experience in a call centre or customer service, ideally in healthcare or insurance
• Fluent German and French skills, Italian skills are an advantage
• Professional, friendly, and confident telephone communication as well as high accuracy and a structured working method
• Careful handling of sensitive patient and health data (data protection/confidentiality)

Benefits:

• Stable and continuously growing company with over 150 years of corporate success history and the mission to sustainably positively influence the lives of patients and healthcare professionals.
• #happytoyou across all hierarchy levels in a supportive and open atmosphere according to our motto: Stronger Teams. Better Care.
• Flexible working conditions, such as home office and flexitime
• Standing still is a step backwards, so you benefit from our extensive training programme; professional development is individually supported.
• Various employee offers such as the Brands4Employees platform, discounts in the mobile communications & mobility sector and with group companies, such as Kneipp
• Friendly workspace with various sports and health offers, quiet room, massage offers, height-adjustable desks, and much more.
• Free parking spaces on and around the company premises as well as our staff restaurant, which takes care of your culinary well-being.

Shape a career where people from healthcare and the well-being of patients are at the centre. Grow in a future-oriented culture characterised by trust and openness. Apply now via our online platform.

Your contact person:

Andreas Hilprecht