Coordinator Sales Back Office 80-100% (m/f/d)

About the job

At Walde Immobilien, we have been inspiring our customers for over 40 years with exceptional commitment, personal appreciation, and high professionalism in the marketing of residential and investment properties. To support our sales back office at the headquarters in Zollikon, we are looking for a reliable and proactive individual with a quick grasp.

In this role, you will work closely with our real estate consultants and form an integrated advisory team with them at the mandate level across all business areas, from existing and investment properties to new builds and holiday homes. You will be responsible for defined market regions as the central contact person and ensure a professional, efficient, and customer-oriented process for all sales activities.

Coordinator Sales Back Office 80-100% (m/f/d)

Your core tasks:

Main contact person for defined market regions with close collaboration with real estate consultants at the mandate level (acquisition & sale) as well as active support throughout the entire sales process (lead to closing)

Ensuring smooth information flow and co-responsibility for service quality, appointments, and defined procedures; participation in regional team meetings

Support in the preparation of offers, contracts, exposés, and invoices as well as coordination of appointments, viewings, and marketing activities

Professional and solution-oriented communication with customers (phone & email)

Sending and follow-up of documents as well as recording customer inquiries until completion

Maintenance of the CRM system, participation in process optimisation, and active involvement in digitalisation initiatives

Contribution to the further development of the holiday property business area, building and maintaining the partner network, and coordinating collaboration between customers and partners

Occasional on-site support at evening events at the House of Real Estate

Your profile:

Completed commercial training

Several years of professional experience in sales back office or a comparable function

Very good German skills and good English skills

Good knowledge of sales and order processing procedures as well as daily interaction with customers

Confident handling of CRM systems (Salesforce advantageous) and common MS Office tools

Strong interpersonal skills: You enjoy working in a team and actively support colleagues

Solution-oriented thinking, initiative, and strong implementation skills in daily business

Distinct customer and service orientation with a professional, friendly demeanour

What we offer:

Exciting and varied area of responsibility where your know-how is in demand

Family-like company culture and pleasant working atmosphere with committed team colleagues

Flat hierarchies and direct communication channels

Responsibility and opportunities for shaping your role

Structured introduction to your area of work

Opportunities for further training

Numerous events for employees

Modern office premises in the House of Real Estate in Zollikon

Why do our employees enjoy working with us? Many positive reviews on Kununu will tell you.