Abacus Support Specialist (a)

About the job

Our client is an established Swiss IT and consulting company that supports businesses in digitalising and optimising their business processes with modern ERP solutions. A central role is played by Abacus, especially in the mapping and further development of financial processes. To strengthen the team, we are looking for a service-oriented individual who wants to connect business informatics, finance and IT and enjoys developing professionally and technically in the Abacus environment.

Your challenge

In this versatile role, you are an important point of contact for customers on technical and professional questions related to Abacus. Your focus is on the financial applications and the associated business processes:

• Processing and analysing support requests related to Abacus
• Supporting users in the areas of financial accounting, accounts receivable, accounts payable and e-banking
• Analysing booking and process flows
• Advising customers on technical and application-related questions
• Developing sustainable solutions and documenting solution approaches
• Collaborating with internal Abacus specialists and sharing knowledge within the team
• Depending on experience and interest, contributing to the optimisation and further development of Abacus processes

Your qualities and talents

• Completed studies in business informatics (HF/FH/Uni) or a comparable higher education
• User experience with Abacus or a comparable ERP/business software
• Good understanding of finance and accounting as well as corresponding business processes
• Initial experience in ERP/application support, consulting, fiduciary or financial environment is an advantage
• Strong IT affinity and enjoyment in getting to the bottom of complex issues
• Customer- and service-oriented personality with good communication skills
• Independent, structured and solution-oriented working style

Do you want to combine your knowledge in business informatics and finance with Abacus or specifically develop into an Abacus specialist? Then this position offers you an exciting environment with lots of customer contact, professional depth and attractive development opportunities.
Stefan Fritschi looks forward to receiving your application documents or your call.