Sales Back Office Employee 80–100%

About the job

Sales Back Office Employee 80-100%

X-MED (X-Medical Express AG) is a young and dynamic service company in the Swiss healthcare sector. As a competent contact for medical practices, hospitals, and care homes, we guarantee the fast, safe, and cost-effective distribution of medicines and pharmaceutical supplementary products.

Are you looking to switch from a pharmacy or medical practice to administration? Then you are exactly right with us! To strengthen our small, dynamic sales back office team, we are looking for a motivated individual who convinces with expertise and warmth.

Your varied range of tasks

• Order processing: You ensure timely, smooth, and high-quality processing of our customer orders.
• Customer care: You competently and kindly advise and support our customers by phone.
• Ordering & complaints management: You process orders and handle complaints in a solution-oriented manner.
• Inventories & closings: You conduct customer inventories and actively assist with monthly closings.
• Quality control: You manage customer returns including quality checks and prepare the corresponding credit notes.

Your profile

• Solid foundation: A completed basic training as Pharmaceutical Assistant EFZ, Medical Practice Assistant (MPA)
• System knowledge: Solid experience with Microsoft Dynamics 365 Finance & Operations as well as common MS Office applications (Teams, Excel, Word).
• Working style: You work independently, proactively, and in a structured manner, always keeping an overview even in busy times.
• Personality: You are a flexible, responsible, and resilient person with a quick grasp and very good German skills.

What to expect from us

• A small, motivated, and collegial team that supports each other.
• An independent, exciting, and responsible role with plenty of scope for creativity.
• Attractive employment conditions and modern work equipment.

Are you ready for a new challenge?

We look forward to receiving your complete application documents by e-mail.