Sales & Application Specialist (m/f/d)

About the job

About the company:

RUWAG Handels AG, based in Bettlach (Solothurn), was founded in 1987 and is an established Swiss distributor of in-vitro diagnostics (IVD), laboratory equipment, consumables, and life science products. Our customers include medical laboratories, hospitals, universities, and research institutes throughout Switzerland.

RUWAG is part of Calibre Scientific, an internationally active life science company with a portfolio of specialised companies and unique competencies. As part of the Calibre Scientific group, RUWAG benefits from an international network while maintaining the customer proximity, expertise, and short decision-making paths of an established Swiss company. Together, we support customers in research and diagnostics with high-quality products, innovative solutions, and competent service.

At our location in Bettlach, we employ around 35 staff. To strengthen our sales team, we are looking for a committed individual as a Sales & Application Specialist (m/f/d) with a 100% workload to start as soon as possible.

About the role:

Do you have extensive experience in diagnostic laboratories and want to apply your expertise more directly with customers in the future? Do you enjoy advising customers professionally, introducing new diagnostic solutions, and taking on sales responsibility at the same time?

As a Sales & Application Specialist (m/f/d) at RUWAG, you combine your diagnostic expertise with consulting, application, and sales. Your focus is on our solutions in the field of autoimmune diagnostics and serology.

You will support existing customers, acquire new customers, and accompany medical laboratories and research institutions from selecting suitable products and systems through their introduction and validation to successful application in the laboratory.

Your workplace is Bettlach (SO) with the possibility of hybrid working. The position includes regular travel to our customers within Switzerland.

What you will do with us:

• Presentation and sale of RUWAG products with a focus on autoimmune diagnostics and serology
• Professional support and advice to our existing customers as well as active acquisition of new customers
• Introduction of new systems and tests at the customer site and professional support during their validation
• Conducting product presentations, user training, and application training
• Troubleshooting and handling complaints, also in cooperation with our suppliers
• Processing customer enquiries as well as preparing and following up on offers
• Close cooperation with the sales team, our technical service, and internal sales
• Participation in trade fairs, workshops, and specialist events
• Participation in product and application training with our suppliers

What you bring:

• Completed training as a BMA or a degree in a scientific or medical field, for example biology, biochemistry, life sciences, or a comparable qualification
• Several years of professional experience in the laboratory, especially in the field of autoimmune diagnostics and/or serology
• Ideally, initial professional experience in diagnostic sales, application, or technical support
• Enjoyment of direct customer contact as well as a strong service and customer orientation
• Entrepreneurial thinking and a structured, independent, and solution-oriented working style
• Enjoyment of learning and new challenges
• High willingness to travel within Switzerland
• Very good German skills and good English skills; French skills are an advantage
• High affinity for digital tools as well as confident handling of MS Office and CRM systems

What we offer you:

• A versatile position with high personal responsibility, scope for design, and short decision-making paths
• An exciting environment in diagnostics
• A motivated and collegial team
• Attractive employment conditions and development prospects
  

Interested?

Does the combination of diagnostics, customer consulting, application, and sales appeal to you and does your profile fit our position? Then do not hesitate and apply with us. We look forward to receiving your complete application documents and to getting to know you.

Equal opportunities:

We are committed to diversity and inclusion in our company.