Service Support Dispatcher
- 27 August 2026
- 100%
- Permanent position
- German (Native language)
About the job
Are you an organisational talent who prefers to sort out challenges rather than leave them unresolved?Do you think ahead – sometimes even a tad faster?
Do you feel comfortable in a dynamic environment where your support truly makes a difference?
Then this role could be just your thing. As a dispatcher in the Support Service, you are the hub of our daily operations and keep our team in Basel on course.
Service Support Dispatcher
What you can achieve with us.
- Receiving and processing service requests
- Recording, coordinating and tracking service orders
- Coordinating and scheduling staff in the operational area
- Ensuring professional support and service handling
- Assisting with the planning, coordination and monitoring of maintenance and service tasks
- Monitoring open orders, appointments and deadlines
- Telephone and written contact with internal and external contacts
- Processing and tracking orders and contract awards
- Checking and maintaining order, billing and master data
- Supporting invoice processing
- Active participation in optimising processes and workflows
- General administrative tasks
What defines you.
You consider yourself a service provider with an entrepreneurial mindset. Positive feedback on your performance motivates you and drives you to deliver top results:
- Completed commercial or technical basic training
- Experience in a dispatch, support or administrative role is an advantage
- Structured, independent and reliable working style
- High service orientation and organisational skills
- Team-oriented, flexible and communicative personality
- Very good MS Office skills (enjoyment of digital work)
- Confident German language skills, both spoken and written
What we offer you.
We offer you a responsible and very interesting role with plenty of room for initiative in an exciting and modern professional environment.
- Young and dynamic team
- Training and development opportunities
- Modern work and IT tools
- Attractive employment conditions and benefits
Would you like to learn more about Equans Switzerland Facility Management as an employer?
Equans Switzerland Facility Management AG. Shaping the future together.
We specialise in comprehensive services in facility management for every phase of the lifecycle of commercial properties and sites. Buildings and infrastructures are complex systems. Whether technical operations, strategic planning or infrastructural services – we ensure maximum availability, increase operational safety and improve comfort in buildings. This minimises costs and creates optimal conditions so that our customers can focus on their core business.
As a company of Equans Switzerland, the leading full-service provider for comprehensive building and energy solutions in Switzerland, we also drive the transformation and digitalisation of our customers and work together on the energy transition.
Work location
Equans Switzerland Facility Management AG
Klybeckstrasse 191
4057 Basel
Your contact person
Mario ZANANDREA
HR Business Partner
+41 76 379 14 21
