Area Sales Manager (M/F) – Swiss Market

About the job

Passion, innovation and creativity: these are the pillars that drive our teams in their daily work.

Since its creation in 1988, Frederique Constant has been committed to democratising access to luxury by designing, developing and assembling timepieces of the highest quality at the fairest price. The Swiss watch manufacture based in Geneva (Plan-les-Ouates) designs, develops and assembles mechanical watches – including more than 30 Manufacture calibres such as the Tourbillon, Perpetual Calendar, Flyback Chronograph, Monolithic, Big Date Power Reserve, Moonphase – and also offers quartz watches.

Since 2016, the Frederique Constant group (Frederique Constant, Alpina Watches, Ateliers deMonaco) has joined the Japanese Citizen group to continue its international development and foster new synergies.

We offer our employees a dynamic working environment, valuing entrepreneurial spirits within a human-sized structure. Join our talents driven by the perpetual quest for excellence and become a key element of the company yourself.

Joining our teams means immersing yourself in exciting projects and participating in achieving ambitious goals. The spirit of innovation is at the heart of our daily life. Be ready to take on challenges and let us shape together the new horizons of the watchmaking industry.

Area Sales Manager (M/F) – Swiss Market

As part of the development of our presence in the French-speaking Swiss market, we are looking for an Area Manager passionate about field sales and the watchmaking world. You will work in a demanding and rapidly structuring environment, in a market where commercial conquest requires perseverance, commitment and a true sense of relationship. Position to be filled quickly.

Your main missions

• Develop and maintain excellent relationships with our clients through regular visits, understanding their needs and anticipating new business opportunities
• Define standards and objectives with our various clients, respecting the directives of Management
• Prospect and identify business opportunities within the assigned area
• Supervise operations to ensure sales efficiency
• Monitor the KPIs of the points of sale in your sector
• Ensure compliance with the company’s operational policies and directives
• Guarantee customer satisfaction through quality service delivered on time
• Be the main point of contact for your clients, including on sensitive issues (after-sales service), with diplomacy and composure
• Identify operational issues and propose improvement solutions
• Prepare monthly reports for Management (sell-in / sell-out)
• Manage activities related to sales administration and back-office (watch offers, events and promotions, exchange proposals, etc.)
• Ensure the implementation and activation of promotions
• Propose new partnerships, ideas and innovations

Your profile

• Higher education in business management, retail management or equivalent field
• A successful first experience in field sales is essential
• Recognised knowledge of the watchmaking sector required
• Good mastery of performance indicators (KPIs) and their analysis
• Fluent French; minimum B2 level English is essential
• Experience in a start-up / scale-up environment or in a structuring organisation
• Proficiency in an ERP system
• Good command of PowerPoint, Excel and Word
• Availability to start quickly

Your personal qualities

• Persevering personality, highly committed and genuinely passionate about relationships
• Open-mindedness and resilience in demanding situations (tight market, after-sales issues)
• Great flexibility and adaptability in a rapidly structuring environment
• Excellent interpersonal and communication skills
• Team spirit
• Analytical mind and problem-solving skills
• Comfortable in a dynamic and fast-paced environment
• Autonomy, action and results oriented
• Ability to meet or exceed company objectives through excellent customer service and sales results