ICT Service Manager / ICT Project Leader

About the job

Bern, Switzerland (and home office) | 80-100%

You can contribute in this role

• Analysing requirements with specialist teams as well as designing and implementing specific IT operations and service structures
• Managing and optimising all maintenance and licence contracts for the ICT products and services used
• Reviewing agreed SLAs and OLAs regarding the availability and performance of services, systems, networks and applications
• Leading ICT initiatives and ICT projects, from concept through realisation, introduction to successful acceptance
• Responsible for operational ICT operations and the leadership and coordination of external ICT service providers

What makes you unique

• Business informatics specialist (university, university of applied sciences or higher vocational school) with additional training as an IT project manager IPMA-C/PMI and experience in project management
• Experience in introducing and operating service and operations management systems as well as in lifecycle management of virtualised ICT environments
• Experience in implementing ICT projects, especially in the replacement procurement of existing infrastructures and the procurement of external ICT service providers
• Sound knowledge of Microsoft, VMware, Veeam, HPE hardware and Manage Engine products
• Good knowledge of a second official language as well as English skills

In a nutshell

Actively shape modern ICT environments in technical building management, from operation to continuous development. In this versatile role, you take responsibility for the correct provision of ICT services for our ICT basic infrastructure Domotics and contribute your expertise to exciting infrastructure and development projects. Look forward to a varied working environment with high personal responsibility, interdisciplinary collaboration and the opportunity to actively shape our ICT.

What we offer

• Working for Switzerland We are committed to the Swiss success model and work for the benefit of the population.
• Lived diversity Thanks to equal opportunities, we develop our skills and bring in different perspectives.
• Healthy at the workplace We support and advise our employees in the area of physical and mental health.

All benefits

Do you value successful collaboration?

Build, procure, move, advise – that is the DNA of the BBL. Every day we give our best with great joy for Switzerland, politics and the federal administration. Together we ensure that all 43,000 federal employees can do their work and thus not only shape their collaboration but also set new standards for sustainability.

Additional information

Please apply via our application management system. Click on "Apply now" to do so.

Questions about the position

Roland Herrmann
Head of Domotics
+41 58 46 76846

Questions about the application

Renate Braun
HR Business Partner
+41 58 46 38084