Call Agent

About the job

THE COMPANY Rooted in the heart of Switzerland, with national operations we advise and accompany our clients on their path to successful property purchase or sale. We operate throughout Switzerland and deliberately focus on three clearly defined segments; standard properties, luxury properties and investment properties. Our recipe for success lies in allowing each employee to concentrate on their strengths. Thus, numerous experts from the fields of sales, fiduciary services, marketing and training work under one roof at Schweizer ImmobilienBerater AG.

WE ARE LOOKING FOR To further expand our nationwide presence, we are seeking immediately or by arrangement a motivated consultant for acquisition management. We are addressing a trustworthy, discreet personality who distinguishes themselves through independent, precise and service-oriented working methods. Your self-responsibility and quality awareness complete your profile. Become part of a nationwide success concept based on performance, highest quality and entrepreneurial thinking.

YOUR MAIN TASKS

As a consultant in acquisition management, your responsibilities include the following activities:

• Support of private and business clients (in writing and by telephone)
• Maintenance of the database as well as file management and preparation
• Conducting inbound and outbound dialogues for sales consulting
• Appointment scheduling for our sales management
• Carrying out telephone follow-up actions with sellers and interested parties
• Making offers and presenting them by phone
• Building and maintaining customer relationships
• Processing customer enquiries after mail dispatch and/or marketing campaigns
• Handling email enquiries according to customer instructions
• Supporting the onboarding and supervision of new employees
• Advising and accompanying in the decision-making process
• General correspondence by email and post

OUR REQUIREMENTS

• Professional experience in sales, call centre or customer service (preferably in the real estate sector)
• Basic training/apprenticeship with a federal certificate of competence
• Sales-strong, upbeat and motivated personality aged 25 or older
• Excellent social and leadership skills
• Very good German language skills, spoken and written
• French and/or English skills (preferable)
• Confident handling of Office applications
• Discretion and sense of responsibility
• Responsible and communicative personality with enthusiasm for the real estate industry
• Team player qualities with a sense of responsibility
• Enjoyment of telephone customer contact
• You have a very well-groomed appearance and impeccable manners and communication skills
• Customer orientation and service mentality

YOUR BENEFITS

• Versatile work area with development opportunities
• Training & further education and talent promotion
• Access to our real estate agent academy
• Cross-departmental collaboration with other departments
• Motivated and performance-oriented team
• Modern workplace in an expanding company
• 6 weeks holiday per year
• 20 weeks maternity leave
• 5 weeks paternity leave
• Additionally 1 joker day per month (total 12 paid joker days per year)
• High autonomy, modern and flexible working time models
• Free parking facilities

HAVE WE PIQUED YOUR INTEREST?

Then we look forward to meeting you. Please send your complete application dossier (CV with current photo, certificates and motivation letter).

We look forward to your application.