Head of Patient Administration and Coordination for Medical Oncology and Haematology 80-
- 19 October 2026
- 80 – 100%
- Permanent position
- 8091 Zürich
About the job
The Clinic for Medical Oncology and Haematology (MOH) cares for patients with cancer and blood diseases. To allow them to focus on their treatment, reliable administration is needed in the background.
As Head of Patient Administration and Coordination, you will lead a team of around 15 employees in scheduling (appointment and treatment planning) and the administrative secretariat. You report directly to the medical service of the MOH and ensure that appointments, processes and information between doctors, nursing staff and administration mesh reliably.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
As Head of Patient Administration and Coordination, you will lead a team of around 15 employees in scheduling (appointment and treatment planning) and the administrative secretariat. You report directly to the medical service of the MOH and ensure that appointments, processes and information between doctors, nursing staff and administration mesh reliably.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
Head of Patient Administration and Coordination for Medical Oncology and Haematology 80-100%
immediate start or by arrangement
Your main tasks
- Professional and personnel management of the approximately 15-strong team of scheduling and administrative secretariat
- Responsibility for efficient appointment and resource planning that reliably takes medical priorities into account
- Design and standardisation of administrative processes as well as further development of medical-administrative interfaces
- Central contact person for the medical service and nursing staff in all administrative matters of scheduling and the administrative secretariat
- Management of projects for digitalisation and process optimisation
- Promotion and development of employees with a view to high service quality
Your profile
- Completed training as Medical Practice Coordinator (MPK), qualified nurse HF/FH or comparable medical training, ideally supplemented by business management or leadership-specific further training
- Several years of leadership experience in a larger medical practice, outpatient clinic or comparable medical organisational unit
- Good knowledge of medical processes, especially in patient administration, appointment planning and coordination of complex treatment processes
- Enjoyment in leading, developing a team and improving processes together
- Structured, pragmatic and solution-oriented working style with a sense for efficient processes
- Strong communication skills, assertiveness and enjoyment of interprofessional collaboration
Our benefits
You will take on a versatile leadership role at the interface of medicine and administration in a large, specialised university clinic. You will actively shape the further development of our administrative processes and digitalisation and contribute significantly to the smooth collaboration of the various professional groups.
- Targeted promotion of your leadership and professional skills
- Five weeks’ holiday and attractive social benefits
- Discounts in the staff restaurant, public transport and other offers
- Workplace in the centre of Zurich, easily accessible by public transport
In addition, you can look forward to the following:
We look forward to receiving your application! Please apply exclusively via our recruitment tool.
University Hospital Zurich
8091 Zurich
8091 Zurich
