Freestar-People AG
Zürich
Business Analyst - Banking (Focus Cards & Payments) 100% (a), Zurich
- 22 October 2026
- 100%
- Permanent position
- German (Fluent)
- Zürich
About the job
As an established partner for digitalisation and innovation projects as well as for the development and operation of applications, our client has been supporting banks on their path to technological future for many years. They stand out due to their high solution competence, because they not only advise but also implement actively - with commitment, experience and a pragmatic approach. Taking responsibility is not just a promise for our client, but a matter of course - both towards their customers and their own employees.
Business Analyst - Banking (Focus Cards & Payments) 100% (a), Zurich
What you will achieve with our clients
- Specification & Requirements: You analyse complex business requirements in the area of cards & payments (debit, credit, prepaid cards as well as mobile payment) and translate these together with the banks' business units into precise, actionable concepts.
- Process Modelling: You model, review and document end-to-end business processes around card issuing, card acceptance (acquiring), card management and clearing/settlement according to BPMN 2.0.
- Workshop Moderation & Conception: You plan and lead structured business workshops, create viable business concepts (UML, use cases, process diagrams) and bring together executives and subject matter experts in a goal-oriented manner.
- Interface Key Role: You act as a central bridge between the business unit, IT, core banking system providers as well as external card processors / payment service providers (PSP) - always communicative, connecting and solution-oriented.
- Testing & Release Support: You define test cases for card-relevant systems, conduct error and deviation analyses, support the user acceptance test (UAT) as well as user training.
- Business Consulting: You competently advise internal and external contacts on questions regarding card processes, fraud prevention/fraud management, tokenisation and new payment standards.
What our clients expect from you
- Education: Completed studies in business informatics, computer science, business administration (or a comparable qualification with a strong IT/banking focus).
- Professional Experience: At least 5 years of experience as a business analyst or requirements engineer in the financial environment, preferably in consulting, at a payment service provider or in a Swiss bank with a clear focus on the card and payments business.
- Industry & Expertise: Sound knowledge in card systems (debit/Mastercard, Visa, EC/Girocard), tokenisation (Apple Pay, Google Pay, Swatch Pay), ISO 20022 as well as common issuing/acquiring processes, knowledge of Swiss core banking systems (Finnova, Avaloq etc.) and experience with interfaces to card processors (Worldline, Viseca etc.).
- Method Competence: Strong analytical skills, strong conceptual understanding as well as experience with common methods (BPMN 2.0, UML, agile requirements engineering).
- Personality: Communicative, independent and assertive personality with a networked way of thinking, high customer orientation and enjoyment in working at interfaces.
- Languages & Mobility: Business fluent German as well as occasional flexibility for national travel to customer projects.
Do you see yourself as a responsible, goal-oriented and professional personality ready for a versatile challenge in the dynamic environment of modern payments?
If so, please send your complete application documents by e-mail to Stefan Niederer.
