Multinational Insurance Service Specialist (m/f/d)

Welcome to your future!

55,000 colleagues in 215 countries and territories. Together on the path to rethinking insurance every day – and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we continue to develop!

137694 | 80 - 100% | Oerlikon, Zurich | Hybrid

Do you enjoy working in a multinational environment and want to apply your insurance knowledge in the large corporate business? Then a versatile specialist role with an international focus, a lot of personal responsibility and great scope for design awaits you with us.

In this role, you are part of the Commercial Insurance Switzerland business unit in the Multinational Customer Servicing team and actively shape the further development of Zurich Switzerland. Together with Underwriting, you develop customised insurance solutions and coordinate their implementation in our global network. You apply your expertise purposefully and ensure that complex customer needs are implemented reliably and efficiently. You work closely with colleagues in over 210 countries and make an important contribution to the efficient and customer-oriented management of more than 8,000 multinational insurance programmes. In a dynamic environment with short decision-making paths, you take responsibility, actively shape solutions and accompany our customers professionally, transparently and solution-oriented. You use new technologies and AI to continuously develop processes and ways of working.

What to expect

• You are responsible for the implementation of multinational property insurance programmes and ensure the ongoing management of your portfolio
• You instruct local policies based on the defined coverage concept of the master policy and maintain direct contact with our customers and brokers in the worldwide network
• You independently prepare insurance policies (master policies) in accordance with agreements with customers and brokers
• You support our Property Underwriters in developing insurance technical solutions for international programmes – both in implementation and in the quotation process
• You optimise existing processes together with international partners and actively participate in cross-team projects

What distinguishes you

• Commercial insurance training or equivalent education, supplemented by further training in the insurance sector as well as several years of experience in the insurance industry, ideally in an international environment
• Sound expertise in commercial property insurance
• Strong ability to keep an overview and set priorities even in hectic situations
• Very good user knowledge of Microsoft Office as well as high digital affinity and interest in the practical use of AI and new technologies to improve processes
• Confident German and very good English skills; additional languages are an advantage

Good to know

Part-time or full-time: 80 - 100%

Work location: Oerlikon, Zurich

Start date: from 01.02.2027 or by arrangement

Travel activity: up to 5%

Hybrid working: up to 40%

All about your application

You can apply directly online with us in a first step – you only need your CV for this. Further information about the application process can be found here .

We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated.

Do you have any questions? Philippe, Senior Talent Acquisition Consultant, is happy to assist you at +41 44 628 32 20.