Field Operations Assistant (FOD)

About the job

Job Summary

The FOD Assistant plays a central role in the smooth running of Field Operations in Switzerland. He/she coordinates administrative and operational activities, ensures regulatory compliance, and guarantees the reliability of data and business tools. At the same time, he/she accelerates the digital transformation of operations by developing innovative solutions that simplify the daily work of field teams, optimise processes, and enhance the organisation's performance.

Main Responsibilities

• Manage digital tools and databases for Field Operations and support digitalisation initiatives.
• Ensure administrative follow-up of regulatory obligations with Swiss authorities (ASIT, ESTI).
• Coordinate training, exams, and certifications related to OIBT authorisations.
• Manage bonus and incentive processes for field employees in collaboration with payroll.
• Maintain qualification, authorisation, and compliance files for subcontractors.
• Provide translation and multilingual support for communications and operational documents.
• Contribute to continuous process improvement and the efficiency of Field Operations.

Required Knowledge and Skills

• Excellent administrative, organisational, and coordination skills.
• Great attention to detail and ability to manage multiple priorities simultaneously.
• Excellent interpersonal and communication skills.
• Ability to identify optimisation opportunities and develop innovative digital solutions to improve operational efficiency.
• Advanced proficiency in Microsoft 365, Power BI & Power Automate tools.
• Ability to work independently while collaborating effectively with internal and external stakeholders.
• Fluency in French and German. Knowledge of English is an asset.