Quality Management Specialist
- 13 October 2026
- 80 – 100%
- Permanent position
About the job
Bern (and home office) | 80-100% (job sharing possible) |
What you can contribute
Take responsibility for quality management in the assigned area of the HR Service Center Defence and ensure the further development of processes along the HR strategy
Analyse leadership metrics as well as collect data, create evaluations and derive effective measures from them
Monitor measures and initiate, accompany and ensure the effectiveness of the continuous improvement process (CIP)
Coordinate internal control system (ICS) and independently carry out controls and prepare reports for the higher level
Update work instructions and maintain training materials as well as support testings
What makes you unique
Higher vocational education with 2–3 years of functionally relevant experience or vocational qualification with 4–7 years of functionally relevant experience
Experience in quality management, especially in ensuring and further developing standards, processes and service quality
Conceptual and editorial skills as well as pronounced analytical and systematic thinking ability
Quick comprehension of complex contexts and the ability to clearly and precisely convey demanding matters in writing and orally
Advantageous are pronounced HR IT system knowledge with advanced Excel expertise (data analysis, evaluations and complex calculations) as well as solid expertise in SuccessFactors and SAP HCM (IPDM, PSD)
In a nutshell
Do you work precisely, service-oriented and enjoy working in a team? Then become part of our HR Service Center of the Swiss Army. Together with HR Administration, HR Infoline and Quality Management, we ensure correct payroll and personnel administration as well as advice for around 6,500 civilian and 3,500 military employees.
In quality management, you take responsibility: You ensure compliance with our HR standards, monitor process quality and consistently drive improvements forward.
Have we piqued your interest? We look forward to welcoming you to the team soon.
What we offer
- Working for Switzerland We are committed to the success model Switzerland and work for the benefit of the population.
- Lived diversity Thanks to equal opportunities, we develop our skills and bring in different perspectives.
- Healthy at the workplace We support and advise our employees in the area of physical and mental health.
All benefits
Your commitment to security and freedom
The Army Staff (A Staff) supports the Chief of the Army in leading the Defence Department area and is responsible for the overall military planning and development of the Swiss Army. Here, according to political guidelines, the strategic foundations, force development and army and armament planning are developed, and tasks in the international security context are undertaken. The leadership, control and coordination of all overarching cross-sectional areas (personnel, finance, real estate) also fall within the responsibility of the Army Staff.
The Swiss Army employs over 9,000 people in four military and around 200 civilian professions – at 110 locations throughout Switzerland. The next generation is also taken care of: The Swiss Army trains apprentices in over 30 professions.
Additional information
A position with the Swiss Army makes sense and brings many advantages. Convince yourself at armee.ch/vorteile .
Offers from recruitment agencies will not be considered.
Contact for technical and personnel enquiries:
Mr Darryl Riedo, darryl.riedo@vtg.admin.ch
Questions about the position
Darryl Riedo
Head of HR Services & Quality Management Defence
+41 58 48 91282
Questions about the application
Therese Röthlisberger
HR Consultant
+41 58 46 53338