IT Network Operations Specialist 100% - Region AG or BE

About the job

For a renowned client in the Aargau area or Bern region, we are looking for an experienced individual as IT Support (NOC) 100%. In this role, you ensure the stable, secure, and high-performance operation of the network infrastructure and take on a central role in analysing and resolving complex network issues.

• Operation, monitoring, and further development of the existing network infrastructure
• Ensuring the availability and stability of LAN, WAN, WLAN, VPN, and firewall environments
• Analysis and resolution of complex network faults in 2nd and 3rd level support
• Monitoring systems using modern network and monitoring tools
• Execution and coordination of changes, updates, configuration adjustments, and maintenance work
• Handling incidents, problems, and service requests while adhering to agreed service levels
• Supporting the implementation of network and security requirements
• Participation in network projects, migrations, rollouts, and technical optimisations
• Coordination with internal departments, external partners, and manufacturers
• Maintaining technical documentation and accurate recording in the ticketing and documentation system

• Completed training in IT, systems engineering, or a comparable qualification
• Several years of professional experience in network operations, NOC, or network engineering environment is an advantage
• Solid knowledge in routing, switching, TCP/IP, VLAN, VPN, DNS, and DHCP
• Experience in operating and administering firewalls and network security solutions
• Experience with network monitoring, ticketing, and documentation systems
• Strong skills in systematic fault analysis and sustainable problem resolution
• Independent, structured, and security-oriented working style
• High service orientation as well as clear and understandable communication
• Very good German skills and good English skills
• Team player, resilient, and willing to work shifts or on-call duties

• Attractive and easily accessible workplace with professional infrastructure
• Varied work in a stable and technologically exciting environment
• Flexible working hours in shift operation
• Opportunities for advancement as well as a collegial team and flat hierarchies
• Attractive additional benefits and employee advantages with selected partners
• Support for further training
• Free parking